Automation rule for sending email with attachment

Saumitra S Manohar
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February 5, 2025

Hi,

I want to create an automation rule for exporting a JQL search based list of issues to an Excel file and emailing it as an attachment to the concerned stakeholders every morning at 9 a.m. How do I achieve this using Jira Cloud?

Thanks,
Saumitra

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Igor Medeiros - Modus Create
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February 5, 2025

Hi @Saumitra S Manohar

If you are open to using 3rd-party applications, our app Notification Assistant for Jira can help you with this scenario.

The app allows you to create scheduled notifications based on JQL filters, where it will also provide a CSV export with all related issues:
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Feel free to reach out if you'd like to know more.

Saumitra S Manohar
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February 6, 2025

Would like to understand who exactly is classified as "user" in the pricing. How does it work?

Igor Medeiros - Modus Create
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February 7, 2025

Hi @Saumitra S Manohar

Atlassian explains the billing for cloud apps on the following page:

Understand billing for cloud apps

Jira Cloud apps are priced based on the maximum number of users of Jira products on your site.

For example, if you have Jira (100 users) and Jira Service Management (80 agents) on the same site, you’ll pay the 100-user price for each Jira Cloud app installed on your Jira products.

Using the same example, if you cancel your subscription for Jira (100 users), you’ll now have Jira Service Management (80 agents). From the start of the next billing cycle, you’ll pay the 80-user price for each app installed across your Jira products.

 

Best,
Igor Medeiros

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