How to add Assignee as a Watcher in new created ticket via JSM Automation
Basel Orfali
Contributor
Hi Jira Community,
This is my first share, so excuse me if there is a better way/place to post it.
I thought it is good to share my experience with people (just like me) who might search on how to add an "Assignee" from a linked issue (the trigger for the automation) to be added as a "Watcher" in a new created ticket via JSM (Jira Service MGMT) Automation without being an assignee for the new ticket, I tried this and worked just fine when added to the watcher smart value the following value:
{{issue.issuelinks.inwardIssue.assignee}}
This worked fine with "Linked Issue" branch type as well.
1 answer
Samuel Gatica _ServiceRocket_
Community Leader 
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.