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Automatic service block for contract expiration

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May 31, 2021

I need to know how to configure the blocking of technical support requests from our customers in Jira Service Desk. In particular, I need to block the customer automatically when the service contract has expired. I also ask you to suggest the right plugin to achieve our target.

Thanks, in advance for your answer.

Best regards Lello.

1 comment

Jack Brickey
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May 31, 2021

I recommend revoking access of the customer(s) when expired. 


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