Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,299,290
Community Members
 
Community Events
165
Community Groups

Automatic service block for contract expiration

Hello,
I need to know how to configure the blocking of technical support requests from our customers in Jira Service Desk. In particular, I need to block the customer automatically when the service contract has expired. I also ask you to suggest the right plugin to achieve our target.

Thanks, in advance for your answer.

Best regards Lello.

1 comment

Jack Brickey Community Leader May 31, 2021

I recommend revoking access of the customer(s) when expired. 

Comment

Log in or Sign up to comment
TAGS
Community showcase
Published in Atlassian Automation

Jira Automation: Sum Up Story Points Roundup (Initiatives -> Epics -> Story/Tasks -> Subtasks)

Hi Everyone, In this roundup we combine all the jira automation rules to sum up story points across different issue types. We start from the lowest level, summing up story points from sub-tasks t...

1,871 views 2 7
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you