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I forgot my emergency recovery key

Võ Đại Khang March 11, 2024

I forgot my emergency recovery key. And i don't see Can't find your recovery key? option.
Screenshot from 2024-03-11 14-21-50.png
Please help me, recover my account khangvd@tech.est-rouge.com

1 answer

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Perisic Nikola
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March 11, 2024

Hello @Võ Đại Khang 

We really cannot help you this issue. Please, raise a support ticket for Atlassian in order to solve this issue.

Reference: https://community.atlassian.com/t5/Jira-Software-questions/Lost-24-Character-Emergency-Recovery-Key/qaq-p/2457232

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