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Do you agree that Chat GPT would help Atlassian Consultants? and what are the Pros & Cons?

Rad Hajjar May 30, 2023

1. Providing real-time answers to complex questions related to Atlassian products and services.
2. Generating custom reports and dashboards for project management and tracking.
3. Offering personalized recommendations for optimizing workflows and improving team collaboration.
4. Assisting with the automation of repetitive tasks and processes through scripting and integration with other tools.
5. Facilitating remote team communication and collaboration through chat and video conferencing capabilities.
6. Creating and managing knowledge bases and documentation for internal and external use.
7. Analyzing data to identify patterns and trends, and providing insights to inform decision-making.
8. Developing and scripting


2 comments

Frederik Vantroys
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May 30, 2023

I agree it can be very useful ... a mall (simple) test question shows it can help in generating more complex jql queries eg

Schermafbeelding 2023-05-30 153239.png

Like # people like this
Nic Brough -Adaptavist-
Community Leader
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Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
June 20, 2023

There's a massive con - ChatGPT doesn't know what it is doing.

People have used it in this community several times.  Do not do this.  99% of the answers it gives you are wrong, and the moderators are tired of having to correct or remove the junk it is generating here.

So

  1. Certainly never use it to do this
  2. It can't do this - it doesn't understand the data
  3. Possibly
  4. See 8
  5. How would that work?
  6. Drafting knowledge base articles and documentation - yes.  But never never never post before having a knowledgeable human check and correct all the errors
  7. It might be able to help in some places, but again, it does not really understand the data, and without that understanding, you're probably going to find it gives you utter garbage
  8. Yes, but you need it checked by a human, and have rigorous testing in place
Nic Brough -Adaptavist-
Community Leader
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Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
July 4, 2023

And yes, I know this was a ChatGPT generated question.

Please stop.  It's not the right AI for this.

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