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We've recently acquired a company and would like to bring their Jira and Confluence cloud data into our primary Atlassian Cloud instance. I can't see any good recommended steps for this anywhere.
Are there any how-tos, third party tooling, or built in tooling to support this? The only suggestion I've seen in the previous questions here was how to do a destructive upload, ie the uploading data will overwrite the existing data.
I'd prefer not to have that happen since we don't have backups to roll back to like we did on Server last time we did a merger of data.
Hi @Ron Sanders
Merging or consolidating multiple cloud sites (or migrating content directly between two cloud sites) is not yet supported in Jira Cloud, but we’re working on it! This is a common request among customers, so our product team is working on improvements in this area. We have a feature request in progress that we’d like to get your vote and input on.
We have a few solid workaround options currently available, as detailed here and summarized below:
Hi @Ron Sanders
There are multiple approaches to migration. It also depends on which one you think is less risky in your Org based on what you've researched so far. You can opt to use
If you think those methods are time consuming, you can get help from an Atlassian partners to assist with the migration. I think the partner option is much easier as you will be dealing with experts, who has full knowledge of the 3 options above. However just to give you a brief summary of how a cloud to cloud import works if using CSV (as this poses the least risk to your instance), you should start with the following steps in mind
The above will help you get a base start on how you can actually start with the migration.