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Jira Cloud to Cloud Migration, Issues not visible

Hello, I'm trying to migrate JIRA from one Atlassian Cloud instance to another.  Following the prescribed directions, I exported the source cloud Jira instance, and then imported that export into the target instance.   I selected the overwrite any existing users from the target instance.   The import sent to completion, all the projects are there, all the users are there, all the permissions look correct, yet when opening a project, no issues are present.   I repeated these steps with the same result.   Any suggestions would be greatly appreciated.

2 answers

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Pavel Junek Community Leader Oct 06, 2020
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Phill Fox Community Leader May 28, 2020

Hi @Robert Morse 

It would help us understand a little more if you could point us at the prescribed directions that you followed. For instance was it these? https://confluence.atlassian.com/jirakb/merge-multiple-instances-of-jira-cloud-779160767.html and if so which of the approaches did you follow?

Kind regards

Phill

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