Atlassian Intelligence vs Rovo ⚔️

[Nicolás Guzmán]

Hi everyone, 

Since we already know that ROVO and Atlassian Intelligence (AI) are not the same. I would like to create this post to provide a space where the community can start listing all the differences they find over time.

I would like to start with the following question:

Since Rovo is available for all plans, can I purchase ROVO on an instance without Atlassian Intelligence (for instance, a Standard plan)?

[Ben Dollinger]

Hi @Nicolás Guzmán,

I am not sure if you want an answer to your question, because you wrote you want to list the differences between Rovo and AI.

To answer your question:

Yes, you can, but you cannot use the full capabilities of Rovo Chat and Rovo Agents.

[Grant Olson]

@Ben Dollinger can you elaborate at all on what capabilities would be limited in Rovo Chat and Agents? Thanks!

[Ben Dollinger]

@Grant Olson  i will try to explain it.

Rovo Chat, which provides personalized responses and expert advice through natural conversations, relies on Atlassian Intelligence for its deep understanding of organizational context.

Similarly, Rovo Agents, which streamline complex processes and manage repetitive tasks, are powered by Atlassian Intelligence to enhance productivity and efficiency. Without this intelligence layer, these features would not be able to leverage the full potential of AI-driven insights and actions.

From my perspective, combining it with Atlassian Intelligence makes sense for maximizing Rovo's potential.

[Grant Olson]

I see, thank you @Ben Dollinger . Would it be fair to say that if my organization had Atlassian AI in Jira but not in Confluence that the performance of Rovo would be significantly degraded when pulling information from Confluence Pages?

[Ben Dollinger]

Having AI in both Jira and Confluence is highly beneficial, @Grant Olson, to maximize Rovo's potential and ensure seamless, intelligent workflows.

Atlassian AI in Confluence enhances the ability to understand and summarize content. Without it, Rovo may rely solely on keyword-based or less sophisticated methods, potentially leading to less accurate or incomplete summaries when pulling data from Confluence pages.

It also ensures a consistent quality of AI processing across tools like Jira and Confluence. If only Jira benefits from this advanced AI, the overall collaboration and productivity Rovo is designed to support could be hindered.

[Jan Voigt]

Without Atlassian AI in Confluence, additional manual configuration or customization might be required to make Rovo work effectively, undermining its value proposition as an automated, intelligent assistant. @Grant Olson 

[Grant Olson]

Thank you both @Ben Dollinger and @Jan Voigt - this shed some good light on my question. Appreciated.

[Nicolás Guzmán]

Hi @Ben Dollinger ,

Thank you for your response, that was exactly the intention behind my question... to start a discussion.

I'm going to share my perspective on this. Feel free to add anything I might not be considering or correct me if anything is inaccurate.

[John Dunkelberg]

@Ben Dollinger Thanks for the breakdown.  I noticed you used "might" and "may" quite a bit - is that because Atlassian hasn't been clear yet and we're forced to make educated guesses?

[Ben Dollinger]

Hi @John Dunkelberg , yes it’s not 100% clear in the partner portal.

Maybe @Sherif Mansour can add more details here. We talked in Barcelona at Team24 Europe about Rovo.

[Sherif Mansour]

Hey team, great discussion! Thanks for kicking it off.

Firstly, let me say we haven't quite nailed the clear communication between our general products improving with Atlassian Intelligence and our new product Rovo, which is also powered by Atlassian Intelligence - so thins is something we absolutely need to get better at clarifying - but keep the feedback coming, this helps. 

To answer the original question:

Since Rovo is available for all plans, can I purchase ROVO on an instance without Atlassian Intelligence (for instance, a Standard plan)?

Yes you could purchase Rovo on a Standard plan, but you don't get the full potential.  To list what you wouldn't get things like...

• You wouldn't get the ability to use Agents or your organisational knowledge while you're using the Atlassian Editor in Jira and Confluence
• You wouldn't get the ability to use Jira and Confluence AI features (e.g. Issue/Page summaries) that also send you to Rovo Chat for detail.. 
• Etc.

With Rovo you get:

1. Additional 3rd-party content indexing to search (so bring in Sharepoint, Google Docs, Slack etc.). This data indexed in search can also be used by Chat, Agents the Editor etc. to answer questions or generate content. 

2. AI chat in Confluence and Jira over your organisational knowledge (both first-party and the third-party). AI definitions in-context (aka "rainbow underlines!") and AI answers in search.  

3. Agents - create agents which use your org knowledge and deploy them in chat, in automation across Jira and Confluence workflows. 

[Nicolás Guzmán]

Hi, thank you @Sherif Mansour for all this information.

There's something I don’t fully understand; I hope you can help me clarify it. You mentioned that if you have ROVO but not AI:

"you wouldn't get the ability to use Agents or your organisational knowledge while you're using the Atlassian Editor in Jira and Confluence"

However, at the end of your post, you mentioned that with ROVO you would get:

"Agents - create agents which use your org knowledge and deploy them in chat, in automation across Jira and Confluence workflows"

So, I'm a bit confused. In the scenario of an instance with Rovo but without AI, will we have Agents? If so, are there any restrictions?

[Sherif Mansour]

@Nicolás Guzmán 

Thought I'd answer this with a video explanation - hope that helps! 

[Nicolás Guzmán]

Thank you so much @Sherif Mansour .

Very clear!

[Nicolás Guzmán]

From my point of view, I find it a bit confusing to understand the combinations between different licensing plans and products.

To summarise and address my question, I have to say that:

1) If you have the Free or Standard Plan:

• You can purchase Rovo, even if your instance doesn't have AI. However, Rovo's capabilities will be significantly reduced.

2) If you have the Premium or Enterprise plan:

• With these plans you already have AI. However, it doesn't mean that you have Rovo.
• You could additionally purchase Rovo, and it will perform much better with the capabilities of AI.
• You could have an instance in Premium or Enterprise plans where AI has been deactivated, but Rovo has been purchased. In this scenario, you will be able to continue using Rovo, but with reduced capabilities. 

[Márton Kelemen]

Hi @Sherif Mansour

Thank you for the detailed explanation. Am I correct that based on the points above we can conclude that without the underlying support of Atlassian Intelligence, Rovo is mainly suitable to feed in the content and knowledge stored in external systems and provide the access to these information via 3rd-party integrations (aka connectors)? In other words, without Atlassian Intelligence, Rovo can exploit the capabilities of 3rd-party tools and the basic search in Jira, Confluence and JSM?

Thanks in advance,
Márton

[Sherif Mansour]

Almost, @Nicolás Guzmán . Two clarify two points

• You could additionally purchase Rovo, and it will perform much better with the capabilities of AI.

Yes. To be specific: You get, third-party search, AI chat and definitions as well as  Agents 

• You could have an instance in Premium or Enterprise plans where AI has been deactivated, but Rovo has been purchased. In this scenario, you will be able to continue using Rovo, but with reduced capabilities. 

Not quite. If AI is deactivated, Rovo respects that setting. So in this case the only thing that will work is third-party search (with no AI chat, answers etc..). Rovo respects your central AI setting. So you'd only want this if you didn't want AI enabled but wanted third-party content to appear in your search results. 

[Dr Valeri Colon _Connect Centric_]

Its really cool that @Sherif Mansour helped address this question, many thanks. And thank you @Nicolás Guzmán for asking it here and during the Get Started course. You've leveraged the community expertly.