Atlassian Team members are employees working across the company in a wide variety of roles.
February 25, 2020 edited
Hi all - thanks for having me. I am from ProForma, a marketplace app. I am keen to learn from seasoned veterans on how to answer questions clearly and succinctly, especially when often dealing with a diverse knowled range. Interested to see the guiding tips. thanks again.
Atlassian Team members are employees working across the company in a wide variety of roles.
March 2, 2020 edited
Hi Kate,
Thanks for the interest in wanting to answer questions in our Community. I'd recommend checking out @Bridget 's article on this topic over in The Community Leaders guide to A+ answers. It covers lots of the points we would like to see in Answers so that they are accessible to everyone.
Personally, I'm a big fan of always trying to link to documentation or bug tickets when I answer questions. I think it helps to let other users know that we have other resources out there that might already address their problem, or perhaps we're already tracking their problem as a bug or feature. But it also can help to cite any sources as a means share our knowledge and avoid the pitfalls of tribal knowledge.
