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Hello everyone, this is Santhi, I am working as a Scrum master on Health Care projects. Recently took this role and do not have much experience in JIRA with Admin related tasks. Your Help will be much appreciated! Looking forward to learning with you all!! 


I would suggest get the Jira Fundamental certificate, you can see mine in that link. 

Hello Santhi,  Some helpful hints.

Use a Short and Easy Sprint Naming Convention: ... XYZ 2022.01 for instance.

Use Confluence and create a Quality reporting page for Jira Issues. This will help you track down Stories that are incompletely populated. You can create Jira Reports there that can be accessed anytime without running again.  Use the Summary setting and it will show a Number of things that meet the JQL criteria you type in the query box in the Confluence Macro for Jira Issues.

Don't make your Sprint Board too fancy. To Do, In Progress, Accepted, Done is enough to start with.

Create Quick Filters inside your Board and then they appear at the top of your Board for fast sub filtering.

Use Labels and (Global) and Components (Local) instead of Custom Fields in Jira

Build Filters then make sure you Add Public access, then use them in Dashboard items.

Use the Wallboard feature of Dashboards for autorunning Dashboards all day long for big screens in hallways, etc.

It is confusing that Epic Link and Epic Name in an Epic both need to be populated with the same stuff.  It is like they split one field into two.  Just the way it is.

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Hi @Challayamma Polakampalli(Santhi) , welcome to the Community! Here you have some free training:

The Community is a great place to learn and share knowledge with others too :-)

@Challayamma Polakampalli(Santhi)  Welcome! anytime you can ask your questions related to administrative activities we are happy to help.

Welcome Santhi,

Do you have experiënce in the Role of Scrummaster ?

If not, you can pay attention to the methodology you want to follow.

Understanding the methodology (Agile scrum / Kanban), the Agile ceremonies, ... is very important.

Atlassian tools (Jira and Confluence, ...) are great tools, and supporting the Agile methodology, but if you don't know the methodology, these tools will be relegated to ticket tracking.

Some usefull links (but there is many documentation on the internet)

Understanding the methodology will help you to a better use of Jira.

I wish you the best of luck in your new role !

Like Taranjeet Singh likes this
Taranjeet Singh Community Leader Jan 07, 2022

@Challayamma Polakampalli(Santhi) Welcome to the Atlassian Community! Hope you have a great learning experience here!

Feel free to ask any questions related to Atlassian Tools in the relevant groups, product or interest collections in the Community.

Daniel Ebers Community Leader Jan 08, 2022

Hi @Challayamma Polakampalli(Santhi)

welcome to Atlassian Community!

Also worth having a look at could be the "Agile" interest collection here in Community.
In case you have not seen it already, the link is:


Like # people like this

@Challayamma Polakampalli(Santhi) Welcome to the Atlassian community.


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