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verifying a domain

roliver November 21, 2019

I have added at TXT record to DNS for my domain ( as instructed here. 

It has been 4 days but my domain is still not verified.  What am I doing wrong

1 answer

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Angélica Luz
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
November 22, 2019

Hello Roliver,

Welcome to Atlassian Community!

When verifying a domain, after adding the TXT record to the DNS host, it’s necessary to go back to the site and click on Verify domain. Please, confirm if you followed the steps 7 and 8.

After doing those steps, does it show Unverified?

For the domain to show as verified, after 72 hours it’s necessary to go back to the domains’ page again and click on Verify domain.

After 72 hours pass, click Verify domain next to the domain you want to verify and from the dialog that appears.

Please, give it a try and let us know how it goes.


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