You're on your way to the next level! Join the Kudos program to earn points and save your progress.
Level 1: Seed
25 / 150 points
Next: Root
1 badge earned
Challenges come and go, but your rewards stay with you. Do more to earn more!
What goes around comes around! Share the love by gifting kudos to your peers.
Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!
Join now to unlock these features and more
The Atlassian Community can help you and your team get more value out of Atlassian products and practices.
Hi all,
I have a distribution list in which there are 3 email (at the moment).
I would like to know if it is possible to add this DL in the tickets we create to make all members of the DL receive ticket notifications.
Last time that I created a ticket and added that DL as reciver of notifications I recived an errror (that mail is not registerd to Atlassian).
Could you help me about that?
Thank you.
Hi Emanuele - Welcome to the Atlassian Community!
If they are licensed users, you can create an automation rule that adds the users as Watchers to the issue when it is created.
Hi Jhon,
thank for your reply.
Maybe this is the wrong thread, I'm talking about ticket (not Jira issue or similar) on Atlassian Support platform.
I.E. I created a ticket to ask something about a Bitbucket's storage logic and I wanted to add to the notification recivers the rest of my team using the DL but it didn't work.
Does your answer work also with this case?
Thanks a lot!!
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
In that case, I double very much that you will be able to use a DL as a user email address to follow along. Your best best is to use a local email rule to forward the email you receive for any updates on that issue.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.