Can I change Site name in Atlas?

Jelena Babić
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December 2, 2024

Hi, Where can I find option for change URL or Site name in Atlas? 

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Renata_Getint
Marketplace Partner
Marketplace Partners provide apps and integrations available on the Atlassian Marketplace that extend the power of Atlassian products.
December 2, 2024

To change the URL or site name in Atlassian products like Jira or Confluence, follow these steps:

  1. Verify Your Plan: Ensure your site has at least one Jira or Confluence product on a Standard, Premium, or Enterprise plan. Sites with only Jira Free or Confluence Free plans cannot update the URL.

  2. Access the Admin Console:

    • Navigate to admin.atlassian.com.
    • Select your organization if you have more than one.
    • Go to Products > Product URLs.
  3. Update the URL:

    • Find the site you want to change and click Update URL.
    • In the dialog box, enter the new subdomain for your site. It must be at least 3 characters long and can include lowercase letters, numbers, and hyphens (hyphens cannot be at the beginning or end).
    • Click Continue.
    • Review the list of products that will use the new URL.
    • Click Update to confirm.

Important Considerations:

  • Redirection: The previous URL will redirect to the new one, so existing links will still function. However, the old URL won't be available for reuse.
  • App Compatibility: Some third-party apps might be affected by the URL change. Check if any apps need reconfiguration or reinstallation after the update.
  • Custom Domains: If you want to use a custom domain (e.g., yourcompany.com), this feature is available with Jira Premium, Confluence Premium, or Jira Service Management Standard plans. Setting up a custom domain requires additional steps, including DNS configuration.

Limitations:

  • You can update the subdomain up to three times.
  • The new URL must be unique and not previously used.
  • Only organization admins can perform this change.

For detailed instructions and more information, refer to Atlassian's support documentation on updating your product and site URL.

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