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Unlocking new possibilities: introducing the paid version of our Actions app! 🚀

Hello Community! 👋

We're excited to unveil the new paid version of our Actions app, packed with additional features and capabilities that will enhance your experience and empower your team. With the paid version, you'll have access to a range of powerful tools and functionalities designed to streamline your workflow and improve customer interactions on the Customer Portal 🚀

In the new paid version of the Actions app, we're introducing two key features that will significantly enhance the capabilities of your Customer Portal:

  1. Support for Unlicensed Jira Users: One of the exciting features included in the new paid version is the support for unlicensed Jira users. This means that all users of your Customer Portal can now fully utilize the app's features without any limitations. This ensures that everyone on your team can benefit from the enhanced functionality and streamline their workflows effectively.

  2. Workflow Actions Configuration: With the new paid version, you gain the ability to configure workflow actions according to your specific requirements. As a Jira Administrator, you can easily add custom workflow actions by configuring selected transitions, editable fields, and edit permissions. This allows users of your Customer Portal to conveniently update their requests with the most recent information at the right moment, aligning with the work of your service desk agents. 🔧


    Through the Workflow actions configuration, you have the flexibility to determine various aspects such as:

    • Details of Add Workflow action

    • Editable Fields


    • Edit Permissions


    Moreover, the app provides simple management options for the created Workflow actions, allowing you to:

    • Check and edit the configuration details of a particular Workflow action


    • Manage the visibility of the Workflow action on the Customer Portal


🔄  The Workflow actions feature not only increases user interactions on the Customer Portal but also simplifies the process of editing requests. By empowering customers with the ability to update their requests on relevant workflow transitions, you ensure a smooth and efficient editing process. This feature enables a seamless flow of information, making it easier for your team to address customer needs promptly and deliver exceptional service.


We are confident that the new paid version of the Actions app will provide you with a powerful set of features that enhance collaboration, streamline workflows, and drive efficiency within your team. We believe that investing in this upgrade will greatly benefit your organization by unlocking new possibilities for improving your customer service and overall productivity. Check it out on the Atlassian Marketplace!

We appreciate your support and look forward to continuing to provide you with innovative solutions to meet your evolving needs.

Thank you for being a valued customer! 💙


Oliwia from Deviniti



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