Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

XRay error rendering web panel

shubham sakhare June 26, 2024

 

Hello,

I'm trying to configure the Jira project with X-Ray, and I get the following error message.

Error rendering Web Panel

Authentication request has expired. Try reloading the page.

What should I try to do?

1 answer

Suggest an answer

Log in or Sign up to answer
0 votes
Francisco Fonseca _Xray_
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
June 26, 2024

Hi @shubham sakhare ,

Welcome to the community!

The issue you're encountering may indicate a problem with your authentication session with Jira or Xray. Have you tried clearing your browser cache or re-authenticating with your credentials?

If the issue persists, you can always reach out to Atlassian support here or, if it is related to Xray, reach out here.

Wish you the best,

Francisco

DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
FREE
TAGS
AUG Leaders

Atlassian Community Events