Hi Guys
New to ScriptRunner and trying to find a solution for the above
Issue created
if summary = eg. Alert
change custom field to: eg 2
another one i was thinking was
Issue created
if reporter = eg alan
change custom field to: eg 3
and can this be repeatable, so different summary's or reporters change different custom field?
i guess this is a simple one but thought i would ask
I am trying to Triage emails from different systems and companies to update a custom field
https://library.adaptavist.com/entity/update-priority-based-on-a-custom-field should be a good base for this
It reads a custom field and expects it to be a select-list type field, but that should not be hard to change to issue.getSummary() and parse the result for your words, or use issue.getReporter().getName()
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.