Deep Clone preset issue with sub-task issue type

Question

Hello Community.  I am trying to use Deep Clone to clone a structure that has 4 layers (Initiative, Epic, Story, Sub-task).  When setting up the clone preset, I get an error for not populating the Sub-task Issue Type.  There are no values to choose from in the drop-down.  I assume it should be 'Same As Original' but it does not give me that choice.  Any thoughts?  Thanks, Thayne.

Luka Hummel - codefortynine · Answer

Hi @Thayne Munson

I'm Luka from codefortynine the developer of Deep Clone for Jira.

This error could be caused by multiple things. Could you open a ticket with our support here so we can take a look and find the underlying cause?

We can also share our findings here afterward for the benefit of the community.