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Connector for Salesforce & Jira: Jira stylized comments appear as text with css tags in Chatter feed

Martha Best September 14, 2024

This Jira comment:

 

Jira comment line no styling

Jira comment line bold and italicized

Jira comment line with color and heading2 style

 

came through to salesforce in Chatter as 

 

 

Jira comment line no styling

*_Jira comment line bold and italicized_*

h2. {color:#6554c0}Jira comment line with color and heading2 style{color}

 

Is that expected behavior?

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2 votes
Felipe Pérez _Appfire_ September 18, 2024

Hi Martha!

I'm Felipe from the Appfire Support team. Regarding your question:

 

"Is that expected behavior?"

 

I'm afraid this is the expected behavior since Jira and Salesforce use different style render. In Jira is used Wiki Markup and in Salesforce is used HTML tags.

I've created a feature request in the developer's backlog. Through this, the Product team properly prioritizes and reviews the feature request based on the community demand, feasibility, and effort. Rest assured, no feature improvements/ideas are taken for granted.

Best Regards,
Felipe

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