I want to stop Jira Cloud suggesting a ticket preview in MS Teams

[Igor B]

Hello.

We are using Microsoft Teams in our company.

The problem is that recently there appears a notification once you paste a Jira ticket link to a chat.
I want to disable that behaviour but cannot find the way, if there is one.
Jira Cloud got installed to my account somehow so I uninstalled it.
And that does not fix an issue.

I believe this feature should be a user configurable, otherwise it's force-pushed by Atlassian-Microsoft.

Thanks.

[Marcin]

Hi Igor,

EDIT: bellow doesn't work.

EDIT2: https://document360.com/blog/how-to-turn-off-url-previews-in-microsoft-teams/ looks like teams feature managed by organization Administrators.

For me it looks like you've got installed Jira Cloud App within MS Teams. Search for it and uninstall. Yes hard step and maybe there could be some other smarter solution but ... that seems to be working.

[Mohammed Munzir]

Hi @Igor B

I was facing the same problem. Looked up community and all I found was it can be done by Admin.

So I tried navigating the Teams app and found that this worked:

• Go to Manage Account.
• Click on Privacy.
• Turn off Optional connected experiences.

This worked for me and I do not see the preview anymore.

[Jeff Montgomery]

That's great, thanks! 

[Ilidio Faria]

@Mohammed Munzir can you share a print screen where is that manage account option? I'm not a teams admin :-)

[Madhuri Yelamanchili]

Hi @Ilidio Faria -

1. Click the three dots next to your profile in the upper-right corner of Teams.

2. Click Settings.

3. Click Privacy.

4. Scroll down till you find Optional connected experiences. 

Mine was turned off already, but the notifications were popping up. Turning it on, then off made them disappear.