hi david @David Fischer
Ooh okey david, can you provide an example script so that the ticket is automatically closed using the scheduler action ?
Well, it's not really a script. You need to create a Scheduled Action and configure the JQL search to look for issues that have been in the status before "closed" (let's say it's "Resolved") for more than 30 days. For example:
status = "Resolved" and status changed to "Resolved" before -30d
Then add a Transition Issue(s) post function to transition these issues to "Closed".