Might there be a way to automatically transition an inactive issue based on an elapsed time interval?

[Dave Donnelly [Sensata]]

Looking for a method of parking inactive issues by automatically transitioning them to an inactive status after a time period has elapsed. Any plugins that might satisfy this requirement?

Many thanks,

D

[Nic Brough -Adaptavist- · Accepted solution]

You don't need plugins - you can do it with Jelly scripts.

http://confluence.atlassian.com/display/JIRA/Jelly+Escalation covers "escalation" but the principle is the same - run a filter for "in status X and updated date is over Y days", and add a Jelly service that runs regularly and transitions them all into the inactive status.

[Colin Goudie]

The guts of such a jelly script might look like

<jira:Login username="username" password="password">
    <!-- Value below is the filter id -->
    <core:set var="closedPendingIssueToClosedFilter" value="10572" />

    <!-- Run the SearchRequestFilter -->
    <jira:RunSearchRequest filterid="${closedPendingIssueToClosedFilter}" var="issues" />

    <core:forEach var="issue" items="${issues}">
       <core:set var="workflowStep" value="52" /> <!-- Closed due to no response id -->
        <core:set var="resolutionStep" value="5" /> <!-- Resolution id -->

       <log:warn>Closing inactive issue ${issue.key}</log:warn>

     <jira:TransitionWorkflow key="${issue.key}" user="${issue.assignee}" assignee="${issue.assignee}" workflowAction="${workflowStep}" comment="${message}" resolution="${resolutionStep}"/>
    </core:forEach>
</jira:Login>