How to track the transitions between statuses of an object (issue) and record the time of finding tasks in a certain status?
The only idea that comes to mind right now is:
1. Create a custom field for the object.
2. Write a postfunction that will read the difference in the clip and write it to a specific field.
I think this method is not very beautiful, there are other suggestions?
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I think this is you looking for
All changes are logged in the history, so we could simply say "go read the history"
However, there's little useful reporting on that in my opinion. That does change what I want to write as an answer here as well. Instead of guessing at ideas, could you explain what you are trying to report on?
Post functions and dedicated fields are likely to be an off-the-shelf answer, but there are other options, and the better ones depend on what you actually need to report on. What question are your users asking you?
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OK. Suppose the issue has four states. I need to write a plugin that displays the map where key is state and value spent time for current state (in key) in the excel file.
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"map in an excel file" - sorry, but that's meaningless.
Are you trying to reproduce the built-in "time in status" report? Could you take a look at that and explain what it does not do? (Don't get me wrong, I don't think it's great, and I doubt it does what you want, but I can't work out what you are looking for, so a look at a common report might be a better starting point)
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