HOW TO ADD ISSUE STATUS AND ISSUE RESOLUTION TO EMAIL SUBJECT LINE IN JIRA

[Venkatesh Bn]

I would like to add Issue Status and Issue Resolution to email subject line in Jira, but I don't know how to do it. Any help would be really appreciated.

Thanks in advance :)

[Venkatesh Bn · Accepted solution]

Hi, HOW TO ADD ISSUE STATUS AND ISSUE RESOLUTION TO EMAIL Text IN JIRA AND ALSO FOR PRIORITY

[Mizan]

You will get more answers if you ask this as a seprate question . :)

[Alex Alex]

Thanks Mark, that worked for me.

I edit all the files and they work as expected. There was also one more template which I left alone "issuementioned.vm"

[Mark Symons]

A couple of observations, expanding on Mizan's answer and incorporating the comments:

1) By default, there are 17 separate velocity templates that are used for email subjects.. one for each event type.

2) Start adding custom events (with custom templates) and you may get a few extra.

3) "issueupdated.vm" is for the update event... "An issue has had its details changed". In other words, an Edit.... something like a tweak to component or description.

4) With reference to the comment "But when i created a issue...", you won't see any affect in the subject line of emails generated when creating an issue unless you change "issuecreated.vm".

5) I recommend testing with one event type first and then, when you are happy, use the format in the other templates. I took this approach after upgrading to JIRA v4.x. I took the default:

($issue.key) $issue.summary

and tweaked it to:

$eventTypeName ($issue.key) $issue.summary

6)The template filtersubscription.vm is the exception to the above, using a different format.

7) There is no need to restart the JIRA service after editing these template files.

[Mizan]

You will have to edit the WEB-INF\classes\templates\email\subject\issueupdated.vm .

I am not sure but try adding the below code in the file

$issue.status $issue.resolution

[Venkatesh Bn]

Thanks,

But still am not able add issue status in jira email.can u give another solution,if possible

I have edited WEB-INF\classes\templates\email\subject\issueupdated.vm

"$eventTypeName: ($issue.key) $issue.summary
$issue.status
$issue.resolution
"

[Mizan]

Ok , try

$issue.statusObject.name

$issue.resolutionObject.name

[Venkatesh Bn]

Thanks,

Again am not getting any issue status in mail from jira,can you give any other solution for this

"$eventTypeName: ($issue.key) $issue.summary
$issue.statusObject.name
$issue.resolutionObject.name
"

[Mizan]

Are you updating an issue ?

This should have worked , try restarting Jira .

[Venkatesh Bn]

Hi,

I have restarted jira,But when i created a issue,along with issues details,issue status(open,inprogress,fixed,closed) is reflecting on mail generated by jira

Thanks

[Venkatesh Bn]

No,There is no status and resolution on the subject of mail

[Mizan]

What happens when you edit the issue or add a comment ? do you see the status and resolution on the subject ?

[Venkatesh Bn]

Hi,

Sorry for above mail,A little change

I have restarted jira,But when i created a issue,along with issues details,issue status(open,inprogress,fixed,closed) is not reflecting on mail generated by jira

Thanks

[Mizan]

Try

${issue.statusObject.name}

${issue.resolutionObject.name}

[Mizan]

Great , You can accept the answer by clicking on the tick mark on the right side of the answer . you can even vote up :)

[Venkatesh Bn]

Thanks,

am getting status on subject,how i can get status update in text of mail and also for PRIORITY

[Venkatesh Bn]

Hi, HOW TO ADD ISSUE STATUS AND ISSUE RESOLUTION TO EMAIL Text IN JIRA AND ALSO FOR PRIORITY

[Mizan]

Have a look at this doc . you may find it helpful .

I have not tried this earlier , edit atlassian-jira/WEB-INF/classes/templates/email/text/includes/issuesummary.vm and add the below code

#if ($issue.statusObject)
>$stringUtils.leftPad($issue.statusObject.name, $padSize): $issue.statusObject
#end

#if ($issue.resolutionObject)
>$stringUtils.leftPad($issue.resolutionObject.name, $padSize): $issue.resolutionObject
#end