Updates to the search functionality

We’re excited to share that we’ve made some updates to our search functionality! You’ll find that the information you’re looking for is now more accessible and easier to find.

The update includes improvements to the following:

  • Search bar drop down results.

  • Search page.

  • “Ask a question” form.

 

Search bar drop down

When you begin typing in the search bar, a text snippet preview of the post will appear in the search dropdown.

Screenshot 2024-12-11 at 3.53.49 PM.png

Search results page

When you're on the search results page, you'll notice some text snippets that go along with the search results.

Screenshot 2024-12-11 at 3.54.58 PM.png

Ask a question form

When you ask a question, you will also see a text snippet in the drop-down.

Screenshot 2024-12-11 at 4.05.23 PM.png

 

We hope that this will make it easier for you to see if the answer to your question is already out there.

 

4 comments

Barbara Szczesniak
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
December 13, 2024

I'm very happy for these updates, especially on the Ask a Question page, which will hopefully help people find answers without having to post a question.

@SilkeS I do want to mention, however, that I noticed yesterday and today that my Search bar dropdown is displaying as transparent, making it very difficult to see the results:

CommunitySearchResults.png

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SilkeS
Community Manager
Community Managers are Atlassian Team members who specifically run and moderate Atlassian communities. Feel free to say hello!
December 13, 2024

Hi @Barbara Szczesniak ,

Thank you for your valuable feedback regarding the transparent drop-down issue! We truly appreciate your input. We are currently investigating, and I will provide an update as soon as more information becomes available.

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SilkeS
Community Manager
Community Managers are Atlassian Team members who specifically run and moderate Atlassian communities. Feel free to say hello!
December 13, 2024

@Barbara Szczesniak our engineering team just pushed out a fix for the drop down. This should be resolved. Thank you again for your feedback. 

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Andy Gladstone
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
December 26, 2024

I second @Barbara Szczesniak's input here - really hope that this improvement in the Ask a Question modal will help deflect some of the questions that are already answered in the community.  

Important to note that in the search bar there is an option to turn on/off suggestions - this will only work when the option is on.

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