Atlassian Community known issues and changes

[Monique vdB]

Emails are now working for Nic after a DNS change overnight (my time). This seems like an excellent sign! Are they working for everyone else?

[Tyler T]

Woohoo! #12 should now be fixed!

[Deleted user]

Yes, emails are working... this is how I got here :-)

[Steffen Opel _Utoolity_]

I am likewise getting emails as of today - many thanks for addressing this major impediment for active participation :)

[Monique vdB]

YAY, SEBASTIEN AND STEFFEN!

Honestly I am overjoyed that this is finally fixed.

[Maarten Arts]

Is the option to watch or subscribe a tag on the backlog? I'm really looking forward to this since I want to make sure I don't miss new posts on certain subjects.

[Monique vdB]

Maarten -- the ability to subscribe to a search (which includes tags) is at the top of our list right now and should be released soon. Keep an eye on the release notes and I'll let you know when it's shipped.

[Davin Studer]

I've noticed that a lot, if not most, of the code macros from the Atlassian Answers site that had html/xml in them were messed up on import. Below is an example post.

https://community.atlassian.com/t5/Answers-Developer-Questions/Create-dynamic-link-in-a-macro-to-Confluence-content-in-another/qaq-p/522706

[Davin Studer]

Is there anything that can be done to fix the import issues for the old code macros from the Answers site? All the data is XML encoded, so any HTML/XML shows up like ...

<div>foo</div>

instead of ...

<div>foo</div>

Here is an example.

https://community.atlassian.com/t5/Answers-Developer-Questions/Create-dynamic-link-in-a-macro-to-Confluence-content-in-another/qaq-p/522706

[Kevan Lin]

@Davin Studer Thanks for bringing this up to our attention! I've created a ticket in our internal JIRA to track this.

[JamieA]

@Test User KL - great, what's the ticket number?

[Tyler T]

@JamieA, @Davin Studer, please track this issue on the public Community Jira: https://jira.atlassian.com/browse/COMMUNITY-90

[Davin Studer]

Awesome! Glad there is a public JIRA project for the Community now. 

[Jon Starbird]

I see the email issue is supposed to be fixed but I get zero emails from any questions and I have verified all email settings.

I get other emails from Atlassian just not these.

[Rachel Wright]

Hi @Monique vdB - For #12 above "Some users are reporting that they are not getting community emails..."  I'm seeing this issue again.  I'm not getting emails for "likes" and comments on an article I recently published.  For reference it's here: https://community.atlassian.com/t5/Jira-articles/Atlassian-Customer-ShipIT-Creates-Dynamic-Jira-Map/ba-p/653080

I certainly don't need an email for every "like", and I'm sure the new "Activity Feed" feature aims to reduce emails, but it would still be useful to receive emails when people comment or ask questions (on posts of any kind).

[Tyler T]

@Rachel Wright, we're aware of the email issue and getting it fixed is our #1 priority. - please track and add comments here: https://jira.atlassian.com/browse/COMMUNITY-136

[Tracey Chavers]

Hi

Where do we provide feedback about the new look of jira?

[Kevan Lin]

@Tracey Chavers You can provide feedback by clicking on your profile image in the bottom blue bar and clicking 'Give feedback' then selecting 'Look & feel' for your reason. See attached image for clarity: 

[Emni Petro]

I can confirm this is 100% a Gmail issue. Gmail's URL format changed with the new update. The web version updated the code to automatically resolve old links.  Both the iOS and Android Gmail apps have yet to be updated to redirect links properly to Gmail account recovery process.