Question about how Plans determines which Epics to pull in

[Taylor Huston]

Hello all,

This is for Data Center, if it matters.

I'm playing around with using Plans (Advanced Roadmaps) to, well, plan our work, but already I have some questions on something that should be really intuitive, so maybe the problem is just me.

I created a basic Plan and set the Issue Source to my project. Very simple, I haven't made any other configuration changes. But I am confused as to what I am getting as a result. It's returning 10 Epics along with all of the issues underneath those Epics. But three of those Epics are "Done." Their workflow status is "Done", their Epic Status is also "Done", and they have a resolution set. All of the issues inside them are also done.

By every metric I know as a Jira admin, they are done/complete/whatever you want to call it, so why is my Plan pulling them in?

This query returns the expected 7 results:

project = DWP AND issuetype = Epic AND resolution = Unresolved

The project has 183 Epics in total. 

I realize I could just write a JQL query and use that as the Issue Source instead, but I feel like I shouldn't have to, before I go too far down the rabbit hole I do want to understand why this basic option isn't working how I would expect it to.

Thanks!

[jengoree · Accepted solution]

Advanced Roadmaps pulls in Done issues up until a time threshold specified in your plan configuration under Exclusion Rules. Look at the Exclude any completed issues after setting. If you don't want to see Done issues at all, set that to zero. (See https://confluence.atlassian.com/jirasoftwareserver0820/troubleshoot-missing-issues-in-advanced-roadmaps-1095248919.html .)