Jira Admin don't we have permission to edit plans

[Divya Gadhiraju]

Hi,

I am admin, but in few plans which are readonly by users, admins are unable to access it, what might be the cause. 

we have set permission as Jira -admins as shown in IMG!.

But in some plans we are unable to see gear icon as shown in IMG2.

[Fabio Racobaldo _Herzum_ · Accepted solution]

Hi @Divya Gadhiraju ,

welcome to the Atlassian community!

Please take a look to the following article https://confluence.atlassian.com/jiraportfolioserver/permissions-in-advanced-roadmaps-934719058.html

You need to verify roadmap permission for that plan. Even a JIRA Admin could not be able to see a plan.

Hope this helps,

Fabio

[Divya Gadhiraju]

Thank you for replying back.

We have all permissions as Jira admin to edit, view plans as shown, but still missing.

[Fernando Eugênio da Silva]

@Divya Gadhiraju 

You need to add jira administrator profile in "Advanced Roadmaps Administrator" permission.
This is like a supreme level within Advanced Roadmaps. Add only the "jira-administrators" group

Without that, you can actually have the view/edit permission restricted to some plans, as long as the person who created the plans sets limitations on who can edit.

Hope this helps.

[Divya Gadhiraju]

Thank you that helped !!