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Getting "This issue's assignee is ignored because they aren't part of the plan" incorrectly

I'm getting this warning on an issue, but I've triple-checked the currently assigned team member is in the plan and he actually has other issues assigned to him within the same team.  Nothing seems different between this issue and others without the warning.

Is there any way to debug Portfolio's errors/warnings, and understand what it's "thinking" is causing the error/warning?


2 answers

1 vote
João Nunes
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Jun 18, 2018

Hi, Kirk! How are you!

I believe we will any a further investigation on this case so I've opened a ticket for you with our support team. Please access your email account in order to check the ticket URL.

When we find the root cause of that behavior, I'll post it here.

Kind regards,
Jira Support Team

I get the same issue ... have actually no team members defined.

Is there a resolution to this? This suddenly started happening yesterday for us

Can this be because of the config parameter Config → Scheduling → Issue assignee import level ?


I had this issue but once I put it to Sub-Task it all gone.

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