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Does anyone's progress meter show done stories?

Deleted user September 1, 2020

I've noted there's an (extremely annoying) existing issue that 'Done' stories wont show in the plan regardless of the scope or the filter used - can someone tell me if they've worked around this - so I'm curious if anyone gets the progress meter correctly showing Done issues as a percentage of the total?

See screen shot for example, where there's 6 stories linked to the epic and one is done.

but one ticket is done.png

Our problem is that our roadmap is not tracking progress as anything that's done or closed just disappears and doesn't remain for the x days as specified in scope.

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Irina Mosina _TechTime_
Community Leader
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Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
September 1, 2020

Issue won't be part of the scope of the plan if the resolution date is not set.

Advanced Roadmaps needs ‘Resolved’ date to know whether the issue was Done in the last 30 days, so if there is no date on the issue then it simply won't display it. 

https://confluence.atlassian.com/cloudkb/best-practices-on-using-the-resolution-field-968660796.html?_ga=2.37236387.2028121135.1596418064-2054720512.1554092418

If you are a Jira Admin, review your Done transition and either add Workflow screen to ask to Resolution (do not add Resolution field on your regular screen) or add post-function that sets Resolution into "Done". 

If your Done transition is Global, then bulk Edit your completed issues into Done status once more. 

If it's not Global, add loop transition from Done to Done to enable the same bulk update. 

Hope it helps.

1 vote
Irina Mosina _TechTime_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
September 1, 2020

Hi Richard, 

Can you please check that when your issues are moved to Done, your Resolution is set as well as part of your workflow. 

Irina 

Deleted user September 1, 2020

Hi Irina - the resolution is not set - have confirmed both from the issue screen and an advanced search.

done no resolution2.png

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