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Good morning y'all,
I need to create an automation (with automation rule) that, update a field automatically:
From the "parent" ticket I modify a field. From there, the child ticket has this same field modified, as well as its child.
Here is the context:
Thanks a lot for your help :)
For a cascading updates like this (parent to child to...) it may help to have multiple rules for each level. This will be easier to implement, debug, and maintain.
For example for a cascade downward:
You will have to look at rule 2 and add an additional branch. You will also have to change the brach to "linked issues" with the correponding relationships.
Hi, thanks for your answer. Unfortunalty I already try this solution, but in Automation Rule we have "Parent of" and "Child of" (but not, the "Child of its child" ahah)
If from the Issue #1 I change the field priority, it will change the field "priority" to the issue #2 (but not for the issue #3, because #1 is not directly parent to the issues #3).
But if I change the field priority of the issue #2, because the issue #2 is linked to #1 and #3, the update is made.
Automation rule: (I tried to change "parent" of to "child of" and so on)