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Select List displays no values creating an Epic in Plan View

Jimmy Seddon Community Leader Dec 13, 2021

Hello Everyone!

Before engaging with Atlassian Support, I thought I would ask you fine folks in case someone might have encountered this.

We have a Jira Software project that contains the epic issue type.  As a part of the workflow for Epics we have a custom field (Single Value Select List) that we have configured as required in the workflow on the create transition.

From the Plan View in Advanced Roadmaps, if I look at a list of pre-existing Epics, I can see the values in this select list and I can change them correctly.  I can also create a new Epic outside the plan view and everything is displayed as expected.

If I try to create a new Epic from within the Plan View, I obviously can't create the Epic until I provide a value for this select list, but also, when I try to select a value, the list is completely empty, but only for the new Epic I'm trying to create.

Has anyone seen or encountered anything like this before?

Thanks in advance!

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