(solved) Scriptrunner: Mail handler did not use Mailbox

[Tom]

I try to write a mailhandler with Scriptrunner (at 'incoming mail' site).

At first screen, I setup to use a configured imap-server and 'ScriptRunner mail handler',

at secound screen, I put the java code in.

If I press now 'Test', it trys to use the local folder on Server.

But this is not what I have configured - where is my fault?

[Rexel USA]

Did you ever figure this out?  We're running into the same issue.

[Tom]

Sorry, I forgot to add this thread.

I had spoken to the vendor...
"In normal operation, the mail handler does not take responsibility for fetching the emails (from whatever source) itself: they just get passed to it by Jira's mail system. The only reason that the Preview functionality uses locally-stored emails exclusively is because these are the easiest for ScriptRunner to fetch, compared to the complexity of communicating with an external mail server: it does not reflect the actual capability of the handler to receive emails from any source."

The answer is: in test mode only the local folder is used. The support promised me to specify this more in the online documentation.

[LIndsay Kiefer]

Thank you for this!! I was beating my head against a wall for quite some time. After i clicked add it did exactly what i wanted it to do