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Hi,
With Template Comments (Jira Service Management) in Scriptrunner I want to create a template comment that also prints the value of a custom field in the comment.
I've gone through the documentation at https://scriptrunner.adaptavist.com/latest/jira/builtin-scripts/template-comments.html, but unfortunately I can't get the comment to work.
In Template I’ve the code
Dear $customerFirstName,
The name of the created Backoffice is $backofficeCf
Nice!
In Condition/Code I’ve
import com.atlassian.jira.component.ComponentAccessor
def customFieldManager= ComponentAccessor.getCustomFieldManager()
def backofficeCf = customFieldManager1.getCustomFieldObjectByName("Backoffice name")
But I get the warning
Variable “customFieldManager” masks a binding variable of the same name.
I just don't understand how to solve this.
Anyone have any tips to solve it?
Thank you very much,
Regards Marco
From your description, the reason why the code appears to be failing is that.
1) You are initialising a bound variable, i.e. customFieldManager, as shown in the image below:-
The example code provided in the documentation is a bit outdated and needs to be updated.
2) Whenever you want to pass the value from the Groovy code into the Comment template, you will need to use the config variable. However, you are directly passing the variable, i.e. backofficeCf, into your template in your case. This will not work.
Below is an example working code for your reference:-
import com.atlassian.jira.component.ComponentAccessor
def sampleList = customFieldManager.getCustomFieldObjectsByName("Sample List")[0]
config.sampleListValue = issue.getCustomFieldValue(sampleList) ?: 0
return true
Please note, this example code is not 100% exact to your environment. Hence, you will need to make the required modifications.
Below is a print screen of the configuration:-
If you observe the print screen above, I am passing the config.sampleListValue into the comment template i.e.
The value selected is ${config.sampleListValue}
Below is an example of the output:-
I hope this helps to answer your question. :)
Thank you and Kind Regards,
Ram
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