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Copy "View customer request" link to custom field

Olga Videc Community Leader Jan 16, 2019


So I would like to copy the link behind View customer request to custom filed.

So when I create a report and add this custom field to this report, people can view and comment on the issue without being in it.

They have comment permissions and browse permissions for Service Desk, but they can't comment it via SD because they don't have a license.

I can't find this filed anywhere so I could run a script.


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