I execute the below snippet in the transition postfunction as scriptrunner script to add the actor to the given project's user role.
ApplicationUser user = ComponentAccessor.getUserManager().getUserByKey("jira-admin-user")
def projectManager = ComponentAccessor.getProjectManager()
def projectRoleService = ComponentAccessor.getComponent(ProjectRoleService)
def projectRoleManager = ComponentAccessor.getComponent(ProjectRoleManager)
def project = projectManager.getProjectObjByKey("JIRASUPPORT")
def projectRole = projectRoleManager.getProjectRole("Users")
def errorCollection = new SimpleErrorCollection()
log.debug "errorCollection" + errorCollection.toString()
It works well in the staging JIRA instance. But when i did the same in production, i have to execute the transition twice to actually get the user account added to the project's role.
The errorcollection is empty for both the execution and there are logs for both the transition execution. The code gets executed with out any error but the first time it just doesnt do the add user to project role action.
When i execute it in script console, once is actually enough.
What could be causing this in the JIRA instance?
Thanks in advance for the help and insight!
When working in customer support, it’s crucial to calculate, analyze and monitor specific numbers, called KPIs (Key Performance Indicators). They go hand-in-hand with customer satisfaction, problem d...
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