Manage work types and fields in service projects
Explore ways to organize, track, and view requests in company-managed and team-managed service projects. Then, configure layouts according to team and customer needs.
Lessons
- Explore work types, fields, and screens in company-managed projects
- Use schemes to standardize company-managed projects
- Configure how fields appear on work items in company-managed projects
- Configure work types, fields, and layouts in team-managed projects
- Accelerate request management using AI
- Customize card layouts for a Jira board