Manage work types and fields in service projects
Explore ways to organize, track, and view requests in company-managed and team-managed service projects. Then, configure layouts according to team and customer needs.PRODUCTS
Jira Service Management
ROLE
Jira Service Management Project Admin
After this course, you'll be able to:
- Describe the purpose of work types, request types, fields, and more
- Customize the fields on the request form or work item for a request type
- Create fields and configure the layout for work types and request types in team-managed projects
Duration
50 MIN
Progress 0%
This course appears in these learning paths
Lessons list
Explore work types, fields, and screens in company-managed projects
10 MIN
Use schemes to standardize company-managed projects
5 MIN
Configure how fields appear on work items in company-managed projects
10 MIN
Configure work types, fields, and layouts in team-managed projects
10 MIN
Accelerate request management using AI
10 MIN
Customize card layouts for a Jira board
5 MIN
The availability of features and functionality shown in this course depends on your product subscription. To learn more about Atlassian product subscriptions, visit our FAQs.
After this course, you'll be able to:
- Describe the purpose of work types, request types, fields, and more
- Customize the fields on the request form or work item for a request type
- Create fields and configure the layout for work types and request types in team-managed projects
Duration
50 MIN
Progress 0%