Track and improve service metrics within and across teams

Gain insight into your team’s work progress and performance with reports, display the information you need by customizing dashboards, and fine-tune the information displayed in your gadgets with filters.
PRODUCTS
Jira Service Management
After this course, you'll be able to:
  • Describe the different reports that Jira Service Management can generate
  • Demonstrate how to build a wallboard
  • Configure viewing and editing permissions on a dashboard
  • Configure a gadget
Duration
45 MIN
Progress 0%
Start course
This course appears in these learning paths

Lessons list

Reporting in Jira Service Management
5 MIN
Create basic dashboards in Jira
5 MIN
Configure advanced Jira dashboards
10 MIN
Configure data sources for Jira dashboards
10 MIN
Share dashboards in Jira
10 MIN
Monitor SLAs and requests with JQL functions
5 MIN
The availability of features and functionality shown in this course depends on your product subscription. To learn more about Atlassian product subscriptions, visit our FAQs.
After this course, you'll be able to:
  • Describe the different reports that Jira Service Management can generate
  • Demonstrate how to build a wallboard
  • Configure viewing and editing permissions on a dashboard
  • Configure a gadget
Duration
45 MIN
Progress 0%
Start course
This course appears in these learning paths
Start course

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