David Yu Expert

I'm not sure if I'm the only person that does this, but we generally create 3 or so standard Jira Field Configurations shared amongst hundreds of projects. If a project needs a certain new custom field, we just add it to one of the standards, and limit the context to that one project. If another project needs it, it's as…

In Data Center, we could see release notes for each marketplace app that was released. In Cloud, I do not see a similar version history. I would prefer not to just blindly click Update on our Cloud apps without knowing what changed. Will marketplace ever give us better release notes for Cloud apps or do we just have to…

Hello, I'm using this API to fetch all the Questions and Answers from any form to use inside Jira Automation. https://developer.atlassian.com/cloud/forms/rest/api-group-forms-on-issue/\#api-issue-issueidorkey-form-formid-format-answers-get I'm printing the questions and answers from the response which looks like this: [ {…

So I'm new to cloud, so the concept of users installing 3rd party apps seems a little foreign to me. So by default, any user in our org can connect our Jira data to a 3rd party. Yet, disabling the ability for users to install apps would create a serious bottleneck for us...now we have to field hundreds of requests to…

We're currently on Data Center using the Resolution SSO add-on which is very powerful, and flexible. We have it designed where inactive users are automatically cycled out as our user licenses get low. The nice thing is if those inactive users try to login in the future, they are automatically reassigned back their license,…

Does anyone have experience with how GitHub Cloud performs when integrated with Jira Cloud? From previous experience on Server, I remember the DVCS connector did not work well at all. It would call the GitHub API to fetch branches, and updates. But because we had hundreds of repositories, it would just hit API limits, and…

Marketplace may have mis-tagged version compatibility all wrong on JSW and JSM updates. It's allowing my 9.12.X version to update to 10.4.1. Even if you are on 10.3.X LTS, it'll push you to 10.4.1. Going to have a really bad day if you click on Update. Edit: to clarify, I only tested the Update on 10.3.4, and the fault…

So I guess I'm one of the rare unicorns that bought an unlimited Agent license back in the days. It was great, I never had to worry about managing licenses or asking users to make silly tickets to gain access as an agent. With the conversion to Data Center, I now have to work within fixed constraints. I'm creating a…

Has anyone experienced mentions randomly failing? In the Console, I'll see an error for "undefined missing jira/mention/mention-element" This is all random...if I reload the page, it works again. On 9.12.4; I did not experience this prior to upgrading from 9.4.X.

Is it just me or is source code no longer provided via my.atlassian.com ? We currently have active Server licenses and intend to move to Data Center licenses.

I have this simple example Script Field (using the Date template) that returns a date value: import java.text.ParseException; import java.text.SimpleDateFormat; import java.util.Date; String dateString = "2020-01-01" SimpleDateFormat formatter = new SimpleDateFormat("yyyy-MM-dd"); try { // Parse the date string into a Date…

Filter clutter really detracts from the usage experience. When you configure a gadget, do all the first filter results start with "!" or special characters? How many filters do you have called "Assigned to Me"? 😅 Anyway, if you're in the same camp, you've probably thought about how to identify filters that are unused. It's…

I've been testing Jira 9 and noticed a problem in the way it collapses comments. Previously in Jira 8, we have Oldest -> Newest, with the oldest comments collapsed. In Jira 9, the default order changed from Newest -> Oldest. I've configured it to sort globally from Oldest -> Newest. However, the newest comments are getting…

Perhaps I'm using GreenHopper incorrectly, or misunderstanding Kanban, but why does GreenHopper only include "Standard Issues" (no sub-tasks) with column constraints? I see someone else has a similar query: https://jira.atlassian.com/browse/GHS-2592

We know re-using schemes saves time, but there's a trap I occasionally fall into. It happens so infrequently but when it does, the amount of effort to revert it can be huge. Here's an article in case in helps someone in the future: Suppose you have a Field Configuration Scheme shared amongst hundreds of projects. You want…

While we all wait for high-dpi avatar support, there's a quick fix you can do to serve higher quality avatars at least in certain areas of the product such as the comments, and user fields of the issue field--I find it makes things look a lot better. This trick does require a proxy such as nginx. Basically, when you are…

We're using the Official Slack Connector for Jira here, and on several occasions, I've had users ask for notifications on Move, which the add-on doesn't support. I supposed you could toggle on all Updates but then that becomes extremely noisy. Kicking around some ideas for a workaround here. Maybe create a Script Listener…

How's everyone like the new tables in Confluence 4 EAP? I've been playing around with it but haven't found a way to repair broken imported tables. For example, if a table is missing a cell: | A | B | C | 1 | 2 | | I can't seem to find a way to split a cell to fill in the missing cell.

I was curious why workflow draft editing had these limitations. I've had cases where these changes are big time sinks if a large majority of projects share a workflow (workflow scheme drafts are slow). The limitations: * Workflow statuses cannot be deleted. * If a status has no outgoing transitions (Global transitions are…

One of the things I get asked often when new users try out Jira is "how do I see recent comments mentioning me?" And maybe Jira Cloud gets this asked often as well since they've reworked landing page into a "Your work" display. But it still lacks mentions. So you start out making a JQL filter with comment ~ currentUser()…

Thought I'd share this neat trick with Jira Service Desk + Script Runner. I think most people already use Script Runner Behaviors as a way to pre-fill a form with default text in the Description. This is useful for times when you don't really want to add yet another field, and simply want to prompt or guide the user to…

I normally wouldn't be bugged by a scan that takes about 15 minutes but when you have developers that need to create reviews of code they pushed in, it's making the Crucible usage experience not that great. What I'm seeing happen is when someone does a small commit/merge, FishEye does a git ls-tree that seems to…

Currently, the default keybinding for Control-Enter to submit a comment defaults to "Internal Comment." Due to a bug in https://jira.atlassian.com/browse/JSDSERVER-3410, this is resulting in many notifications not being delivered. I think we're just going to stick with Public comments, and have hidden the "Internal…

I'm noticing a large discrepancy in the success % in the built-in SLA Goals report vs a custom report I created of the same metric. How exactly is the SLA Goals report calculated? The only hint it provides is: "Success of all ongoing SLAs and last 7 days" For example, the built-in SLA Goals report shows a 40% success rate…

I'm interested in securing paths in our Jira & Confluence installations so that there are no anonymously available URLs that will load. This means all unauthenticated requests will redirect to the login page. I don't know if any special considerations will need to be given for TrustedApps. I poked around Jira and seems…

I'm planning for an upgrade to Confluence 4 and have decided to sunset some plugins which are no longer useful to us (and have turned from open source to commercial...but that's another story). The impetus for stripping out these old markup tags is because Confluence attempts to wrap these in wiki markup blocks. Worst case…