Daniel Ebers Expert

A common feature in Jira are Software boards - Kanban and Scrum boards are widespread in agile development. While a Kanban board is a more simple approach with Scrum people usually work in sprints. What is a sprint? During the period of a sprint a team implements and delivers a discrete and potentially shippable…

Some years ago the mayor of the village where I lived back then said at a speech: "You are happily invited to do something for our community. Everyone is called and invited to help and contribute". I decided on a rather obvious option and for a few years I supported an association that provides lunch at the local school…

Hi Community, for several reasons we'd like to disable the "Post Upgrade Landing Page" (PULP) in Jira (v8.5) which is presented after Upgrades. In Jira I found a system-related addon that indeed "could" be disabled. Simple question before testing it on a non-production environment: has somebody here already disabled the…

Hi Community, having a working ScriptRunner (Groovy code) script to be executed weekly in a Custom scheduled Job it crashes after executing with error message: StackOverflowError was thrown during script result serialization to JSON. This error is usually caused by attempt to serialize object graph with cycles. Please…

Dear Atlassian Community members, certainly more important to a huge Jira instance, than a small one that only serves a hand-full of people, today I want to showcase you a myth. It's matter is: "because of Jira's flexibility I can do whatever I want to". This myth I already tend to label as "busted" - because governance…

Hi Community, although I feel this could be a rather special question for log4j it might not hurt to ask if the following is something you have done in your environment successfully... Basically all is about logging, many details you even can learn from knowledgebase:…

Many users visit Atlassian Community every day. Some of them are interested to learn if a cloud-based product they are using is affected by an incident or a maintenance. While Atlassian Community is also a good source to see if there is some kind of outage going on there is a dedicated status page to Atlassian products…

Hi Community, being part of the kudos system from (nearly the first days) I feel it is a great plus in terms of gamification but I feel same time it is not working all the same on the same level of technical quality expected. For example: Badge "Jira Trick or Treat" seems not coming through.…

Even the best in class online services can be impacted by downtimes. This could be due to an unexpected interruption, often called incident - or a maintenance. A maintenance is of course an intentional task to be done, with the intention to provide an even better service. For the customers it is generally a disturbed…

Hi Community, yesterday I came across a case where I do not recall how the details are intended to work. The setup is a workflow where on "resolve" transition a screen is in place. This screen has the system field "resolution" on it. That means: every user that is to execute the resolve transition is asked for a resolution…

The very first Jira installation I came across was one where almost everybody could get global administrator permissions. This lead to a enormous boost of acceptance but same time to an incredible configuration mess that no one was able to clean up in the end anymore. Inspired by some dicussions about best practices…

Some of us enjoy working in their garden - or just having a few herbs and flowers on their balcony. Trello can help organizing this hobby and therefore I tried to make a few steps towards this idea. Same time I'd like to share my template with you, hopefully you enjoy it and find it useful. Features that I like very much…

In many parts of the world it is currently summer. So I'm curious - do you have some beautiful flowers on your balcony or maybe a garden? Insects are happy about any kind of flowers say experts and in the past we had a small "wild" meadow that bees loved to visit. Currently we have only a small balcony, some flowers…

We have one team where one team member is permanently remote (in a city far away but in one of our office buildings). While collaboration works using Jira and Confluence pretty well, they feel a disconnect between the local team and the person sitting remote. Team events and socializing they feel being a challenge. Are…

Hi altogether, sorry if I missed a current post about it but does anybody see their feed "frozen"? By frozen it is meant that the least updates that are reflected are 12 days ago - to be honest I cannot remember anything that would have changed 12 days ago why it might have stopped... All other features of kudo's system…

Today we want to share our favourite App with you. It is called "Issue Templates for Jira" from Deviniti. Why did we look for a templating App and how did we find the app? Many years back when we setup our first-ever instance of Jira teams did not consider the backgrounds behind custom fields. Nearly everbody could create…

Wohooo - Harvest seems no longer to be the highest level to reach. The "Golden Seed" sounds very nice - wow, 100000 raised the bar (significantly!) Jokes aside - happy to see the initiative is evolving, I see a lot of improvements during the past weeks, and well, the bugs - yeah, surely they will be gone - some time in the…

Hello wonderful Community, I seem to got it managed to break the level bar somehow. Not the end of the world and to be honest no idea how I did it. The rest of the menu is working great and is fun - as always! Cheers, Daniel

Inspired by the question on how our experiences with Team Playbook went we want to share some insights. What is the Health Monitor play from Atlassian Team Playbook about? A few months back we ran a "Health Monitor" session. This particular play can help teams to understand what is the status quo - what is going well,…

Yesterday, in part one of the showcase "digital menu of a school canteen based on Jira", I wrote about the basic concept of using Jira for having a nice digital menu for all diners in our school canteen. Today you will see some technical details of the implementation. The overall system had several components. The display…

The last article was about technical details of the implementation for using Jira for the digital menu of a school canteen. Today's article is about some details of the configuration of Jira itself. In the corporate environment, one of the biggest challenges is to configure Jira in a well thought-out manner so that a…

Hi there! After some time passed being involved in the kudos pilot I take the liberty to write some experiences down. They are in no particular order and there are no show stoppers for me - meanwhile it is working pretty good. What I really like: - giving/receiving kudos as recognition is a new function, up to now there…

Last week Atlassian Team Tour 2020 took place - this time as an online event. In case you haven't had the time to watch the session this short recap is for you. Most prominent change surely was the announcement of Jira Service Management. Apart from that topic several rather non-technical sessions were held - full of…

For several Jira projects we plan to introduce an 5-star-rating feedback option on a per issue basis. It should be offered to all reporters who raised an issue. We are inspired by the article of @Rachel Wright in her book "Jira Strategy Admin Workbook". Page 19 is about the idea of a feedback option. The technical part is…

I really appreciate that there will be a session about a CI/CD topic. We are currently experimenting with Bitbucket & Bamboo and are interested if there will some interesting take-aways. The community around Jira and Confluence is awesome and really huge (wow!) - do we have CI/CD fans here in the Summit collection also?…

Hi Community, I am experimenting with batched notifications. On a plain Jira instance with almost no customization it works - perfect. On another instance we rely heavily on handcrafted velocity templates which are wired to custom events in several workflows and notification schemes. Basic question: are they supposed to…