francis Atlassian Partner

Discussions

    • What is the best way to add all files of a branch to a review

      We want to do a full code review of all the files of a small project. What approach should I use to add all the files under a certain branch ? When I use the 'search for files in repository', I can add all revisitions. Doing this will also add all files which have been deleted. Francis

    • confluence 5 - hide 'space tools' from anonymous user -how

      What's the best way to hide the space tools for anonymous users ?

    • Not possible to unsubscribe

      When clicking on the unsubscribe link in the notification mail I get following page This error can occur if the original link to unsubscribe has been altered. Please try the original link again. Is obviously not the case ...

    • forms on service desk

      We are in the process of configuring a service desk. Depending on the request type we have a complete different set of questions to be answered. Using custom fields doesn't cut it, given the complexity of the forms. What would be a good approach to implement such forms ? Francis

    • Sprint Report - shows resolved issues as non completed

      We are running latest JIRA (6.0.6) and Agile plugin (6.2.5.1). On Aug 19 (today) we closed a sprint which was running from July 21 until August 9. On the sprint report we see a list of issues as 'non completed', although the resolution has been set on August 8 and the status is set to 'closed'. These issues are not…

    • What is the best way to create a release burndown chart involving multiple projects

      We want to create a release burndown chart on a rapid board. The rapid board is configured with multiple projects (such that it lists multiple versions and multiple sprints) Is there a way to create a kind of burndown charts, taking into account all issues ?

    • How to synchronise existing JIRA projects over 2 instances

      Assume you have 2 teams, each using their own JIRA to manage their side of a product development project. They decide to use one of the issue sync solutions which exist on the marketplace (here) The challenge is to setup the synchronisation such that the existing common issues are brought 'under sync': Any future changes…

    • How can a limited set of issue labels be synced between two JIRA's

      Today we got this challenge * two JIRA's (on premise) * Issues are being synced between the two JIRA's using exalate * Only labels which start with 'pub_' should be shared, all the rest kept internal

    • Video grabbing tool with JIRA integration

      We are looking for an add-on which allows following scenario * User find a bug in a product * User accesses JIRA and creates an issue * User selects some operation on the menu 'Capture video' * This starts a screen recorder (screen-o-matic, snagit ..) * At the end, the video gets uploaded somewhere and the link is…

    • disable specific changes

      Hi When analyzing a snapshot before deploying, I found a couple of changes which I would rather not do, such as changing the icons of an issuetype, ... It is strange that these changes are carried over as the issuetype is not part of an issuetypescheme linked to the project being transferred What's the best way to disable…

    • Issue collector - does someone has an example how to use the custom trigger ?

      The issue collector allows to use a custom trigger. How do you actually setup the page such that if the user clicks on a link, the dialog box pops up ?

    • Change background color of comment field

      It would be a nice addition if the background color of the comment field is adapted depending on the visibility. For instance red when it is visible for customer, green when it is internal ... Can this be added to the addon ? 

    • rapid board - filter backlog 'on the fly' using JQL

      Hi, I'm working on the planning of our product, and I'm looking for an easy way to do adhoc queries in the backlog. The 'quick search' box next the quick filters allows to filter using a content filter which is already great, but it doesn't allow me to enter a jql such as 'component = frontend' and so on Adapting the…

    • Default page size - how to modify

      The default page size in a user profile (on JIRA) allows to specify how many issues are displayed on a single page in the issue navigator. For some reason, this default page size (used when a new user is added) is set to 999 (while the documentation says it should be 50). We have been looking around (suspecting…

    • Is it possible to copy a service desk configuration

      We are tracking customer issues in customer specific projects (got a lot of projects) and we are evaluating if we can use service desk. Given that setting up a new service desk takes a number of clicks, we would like to copy the complete service desk configuration (SLA, Calendars, Forms, ...) starting from some template.…

    • Will the pivot gadget be available for JIRA Cloud

      In https://jira.atlassian.com/browse/GHS-9167, Mona asked if the pivot gadget would be available for JIRA cloud. The Pivot Gadget is useful for quickly creating cross tabulations across a long list of dimensions and aggregations, creating reports such as aggregated estimate and remaining time per epic

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