Discussions
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Exciting Opportunity
We are seeking a highly motivated and detail-oriented professional to manage technical projects from initiation to completion. The ideal candidate will bridge the gap between an organization’s objectives and technical solutions, ensuring that all agreed upon project goals are delivered on time and within budget. This role…
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What are your favorite things to visualize on Confluence Whiteboards?
I am a visual learner and whiteboards has been a great tool for me and my teams. I am always interested in how others are using a tool. What are your favorite things to visualize in a Confluence Whiteboard?
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How are you implementing Confluence Whiteboards?
Just wondering how you are implementing the product within your teams. * What features are you finding most useful? * What do you use Whiteboards for the most? * What are some features that you have come to love but did not at first? * What are some ways you are using it that are outside normal use cases? * Anything else…
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Financial Management Systems Business Analyst
We have a great opportunity for a Business Analyst position in our finance division in Modernization. Get to work in and learn Workday financials while using the Atlassian toolset to manage your workload.…
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Friday Fun: April Fools
Today is April Fools’ Day. “Although the day, also called All Fools’ Day, has been celebrated for several centuries by different cultures, its exact origins remain a mystery. Some historians speculate that April Fools’ Day dates back to 1582, when France switched from the Julian calendar to the Gregorian calendar, as…
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Team 24 a Great Place to Expand your Agile Knowledge
Team 24 is fast approaching, and if you haven't secured your spot yet, now is the perfect time to do so. Whether attending in person isn't feasible or if you simply prefer the convenience, digital registration is available for FREE. This means you have unfettered access to a wealth of content designed to deepen your…
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What are the best free DevOps trainings available from Atlassian
Atlassian puts out a lot of effort into providing information that will help us be successful in using their applications. I have found a number of great DevOps resources but wanted to see if there were others that I missed. Below is my list. Please comment on additional training that you have felt is useful and has helped…
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Jira Work Management is a great tool to support individual project members.
Jira Work Management has proven time and again to be an invaluable tool that plays a pivotal role in not only streamlining team collaboration but also in propelling individual team members towards success. With its extensive array of features, such as boards, lists, calendars, and timelines, Jira Work Management empowers…
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How to Use Confluence as a Knowledge Base
I recently completed an implantation of Workday HCM, Finance, and Payroll. One of the many project responsibilities I had was to run cutover and organize product support. Early in the project, I determined using Jira, Jira Service Management and Confluence would help us have a successful implementation. Lots of Questions…
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When you were new to JSM what was something you wished you better understood?
I thought I would get the group rolling on a discussion to help new JSM users out. Share your insights on this post to help out new JSM users. One item I always think is important to understand is the difference between Team and Company managed projects. I often see individuals setup multiple service management projects…
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Using the 4Ls Regularly can Improve Remote Team Interactions and Meetings
Running an effective and productive remote meeting can be challenging. Managing remote agile teams adds an additional variable to ensuring your team can successfully collaborate. I have been managing remote teams for years and recently we have been using the 4Ls as a regular way to provide feedback and improve our…
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How To Guide: Check Jira App Compatibility Before Cloud Migration
This guide will provide you with step-by-step instructions that you can use to determine Jira app compatibility in the cloud when migrating from Jira Server or Jira Data Center. Ensure that the Jira Cloud Migration Assistant is installed To check app compatibility in Jira you will need to ensure that the Jira Cloud…
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Better Knowledge base results through documented standards
The last knowledge base I launched had several hundred articles that needed to be generated by dozens of different individuals before our launch date. In order to ensure consistency throughout the articles and help users find what they were looking for we implemented some basic standards that had to be followed. We also…
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What higher education user groups do you belong to?
Throughout my career I have belonged to several different higher education user groups that have allowed me to network, learn, improve and help others. * What high education user groups do you belong to? * Why do you belong to them? * Who in higher education would you recommend them to?
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Friday Fun - Community Service Day
When looking at cool things that happen around the world on November 4 I found community service day in Dominica. From what I read every November 4 is a national day of community service where individuals are encouraged to provide service within their communities. Actively engaging and serving the communities to which we…
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Moving to the Cloud
I am wondering if there are any users that belong to a large University that has migrated to Atlassian Cloud products? If yes: * How are you handling FERPA? * How are you handling other State and Federal Regulations? * What products are you using? * Who is using these products? * What information are you storing in the…
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What government user groups do you belong to?
Throughout my career I have belonged to several different government user groups that have allowed me to network, learn, improve and help others. * What government user groups do you belong to? * Why do you belong to them? * Who would you recommend them to?
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What education projects are you managing with Jira?
I have been using Jira for over 15 years to manage projects. A number of those have been in education. I have used Jira to implement: * New student ERPs * Recruiting changes * Registration process changes * Transcript software * Marketing plans * Branding changes * and much more What education related projects have you…
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JIRA Service Desk / Confluence Knowledge Base Optimization
I am interested in learning more about what others are doing to ensure that articles are easy to find in their Service Desk Search. Specifically I am interested in: * What standards have you setup for users creating KB information? * How are you using labels? * Are you restricting search for specific request forms to…
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Stand Up Your Jira Service Management Instance Quickly Using a Project Template
Atlassian has created a plethora of project templates for Jira over the last couple of years. This makes it easy for anyone to get started using their products. Each template has been tailored to a unique audience to help meet their needs. This makes a robust application simple to use and get started in. Their service…
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When is Team 22?
I wanted to mark my calendar for next years event but was not able to find where the date was mentioned in the Day 1 keynote. I believe it was April 5-7, 2022 in Las Vegas but wanted to confirm.
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Atlassian Pancit Canton
I love to make and eat Filipino dishes. This is an easy one that feeds a lot of people so it is great for holiday gatherings. Pancit Canton 2 tablespoons vegetable oil 1 onion, sliced 3 cloves garlic, crushed 2 chicken breast, deboned and sliced thinly (Or you can substitute pork for one pound) 1⁄2 lb shrimp, peeled 2…
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If you missed Teams 21 you missed out
If you missed teams 21 then you missed out on some excellent content about Atlassian products but more importantly about how teams/work is changing. There were a lot of great insights into how our roles in the workplace have changed and will continue to change. I am excited to continue watching this week. If you did not…
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Roles and Responsibilities - A great way to ensure that your team will work well together
I am constantly running projects that consist of large teams constructed from individuals from many different departments. Understanding roles and responsibilities are important to ensure that the team works well together without anything falling through the gaps. We recently kicked off a new project and after a couple of…
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Why did you choose enterprise over cloud
Why are you running enterprise over cloud? Is it due to cost, security, compliance, etc. We are looking at both options now and are wondering why individuals are using enterprise over cloud.
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An unofficial ACE
Due to restrictions where I work, I am unable to set up an official Atlassian group and host Atlassian events. Long before I found out about the ACE Leaders I had developed a large Atlassian user group at my company. We meet once a month and discuss all things Jira, Jira Service Management, and Confluence. The group has…
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Glad to be a part of the group.
I am excited to be a part of this group and help those who are new to Jira. I started using Jira and Confluence in 2004 or 2005, don't remember for sure, on a consulting gig. Since then I have been using it ever since wherever I go to stay organized and get work done. Can't wait to answer questions, provide insights and…
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Dear Work Therapist - We are lacking direction for our teams.
Employees look to managers/leadership for direction. If senior and middle management isn’t providing direction, vision, and values, employees will follow suit. Even worse, employees may begin to distrust leadership for not providing clear direction and authority will be discredited. This can cause divisions between teams,…