Discussions
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From People and Culture to People, Culture and Tech!
Sharing our Success Story here! The Evolution of a Team It started as an experiment. Coming from a People and Culture (HR) background, our team was tasked with a simple mission: explore Jira and see if it could move the needle on our internal productivity. What started as a trial has evolved into a full-scale movement.…
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Issue on Mapping Request Type during CSV Import
Hello! I am having an issue and hope you all can help me. I am currently migrating work items in Service Management. My only option is to import them via the Filter function > Import CSV file. I can successfully map all the fields except for the Request Type. Whenever I import, the work item is being loaded to the first…
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Feel Good Friday - Halloween Fun Meets Productivity!
It’s Friday here in the Philippines, and you know what that means—it’s Halloween season! One of the most awaited celebrations in the office, this is the time we unleash our creativity by dressing up in costumes and transforming our workspaces with spooky (and fun) decorations. Of course, it wouldn’t be complete without…
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Jira Forms File Upload Works in Sandbox but Fails in Production
Hi Community, I’m running into a strange issue with Jira Forms (ProForma) in Jira Service Management and need help figuring out why there’s a difference between our sandbox and production setup. Here’s the situation: I created a Jira Form with a File Upload question. When a customer uploads a file in production, they get:…
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Question on Jira Board Structure and Best Practices
Hello, everyone! I'm curious about the best practices for using Jira Software. I'm currently talking to our Project Management Office (PMO), and they've asked me for a recommendation on the best way to structure our boards. So far, our plan is to have an intake process in Jira Service Management. Once an intake is…
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Built a Dependency Sync in Jira!
Built something cool in Jira today! 🚀 We created a critical functionality that will be a key part of the two project boards we are working on. Now when a work item that blocks another task moves, the dependent task will automatically follow. Whether the timeline shifts earlier than expected or gets delayed, everything…
