Discussions
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Automation in Work Item Intake
Hello all, I have recently ventured into the automation rules to automate some data entry for fields in my work items, I thought I would share my success story, 🎉 We have a single intake point and many teams and each have Stakeholders and a Team Lead. The first automation rule I wrote sent an email to the team lead…
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Automation in Work Item Intake
Hello all, I have recently ventured into the automation rules to automate some data entry for fields in my work items, I thought I would share my success story, 🎉 We have a single intake point and many teams and each have Stakeholders and a Team Lead. The first automation rule I wrote sent an email to the team lead…
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Workflow Transitions in Jira Cloud
Hello all, I am trying to understand the 'Any' label and the transitions used in a Jira workflow. Could someone point me to some good docs? I don't have access to modify our workflow but I can see it and would like to understand it. I don't understand the use of 'Any' and the lightning bolts particualy.
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Linking Content in Confluence
Hello all, This is my first post here. I just read a great Atlassian blog post in "Work Life" by Kat Boogaard entitled, "Try the Zettelkasten method to manage information overload". I have started adding content in Confluence and the links I see in the 'Related Pages' section are all over the map. This article may help me…
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How can I encourage users to engage with the Jira platform?
Hello all, I am looking for a way to get users excited about using Jira for support. I have noticed this in other software support environments as well as my experience with Jira and I am curious about how others have addressed this issue. Users typically would rather call in a support request and speak with a developer…
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Hi! My name is Scott. 🙂
I work at a cabinet manufacturer in the U.S. located in southeast Missouri. I have been working in the Software Development Triage Team for the last year or so handling software support requests from our plant, testing software, documenting what I find and anything the various dev teams or the plant departments require.…
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Profile 'Account Name null' ?
Hello, I am a first day user here. I have filled in my university profile and it shows 'Christopher Holmes null' in my profile. Have I missed something or is this a site issue? Thanks
