Discussions
-
Attachments now supported for customized emails in Automation!
Hi Atlassian Community! Building on our Enhanced email customization capabilities available in Automation, we’re excited to announce that you can now add attachments to customized emails that are sent using Automation. This capability will be available when using the Send customized email action as part of your Jira…
-
Journeys now in features
🌟 Journeys now in features for all Premium & Enterprise customers We’re thrilled to announce a recent update, Journeys will be available in Features for all Jira Service Management Premium and Enterprise customers! Journeys helps teams streamline complex processes by connecting work items across projects, providing…
-
Do you work in Employee Relations or handle HR case management? We want to hear from you
Hi everyone, I’m Rahil, a Product Manager on the Jira Service Management team. We’re currently exploring how JSM can support HR and case management workflows, particularly areas such as employee relations (ER) investigations, grievances, and other sensitive, longer‑running HR cases. We’re keen to speak with HR…
-
Working in Employee Relations or Case Management? We want to hear from you
Hi everyone, I’m Rahil, a Product Manager on the Jira Service Management team. We’re currently exploring how JSM can better support HR and case management workflows particularly areas such as employee relations (ER) investigations, grievances, and other sensitive, longer‑running HR cases. We’re keen to speak with: *…
-
Using JSM for recruitment? We want to hear from you!
Hi everyone, I’m Rahil, a Product Manager on the Jira Service Management team. We are exploring how JSM can better support recruitment workflows. We’re keen to speak with: Customers using JSM for recruitment workflows today Partners who have helped customers implement recruitment processes on JSM Anyone considering using…
-
🎉 New! Journeys are now available in Features lab
Hi everyone 👋 We’re excited to announce that you now have access to try our brand new feature via Feature labs in Jira Service Management - Journeys! Journeys provide a clearer way for you to visualize a work process that links multiple work items (issues) across multiple projects, all together in one place. This lets you…
-
Power up any HR process with Journeys
Many HR process from employee offboarding to internal transfers can be very fragmented with teams trying to solve parts of these processes manually across siloed teams and struggle with low visibility on all the work involved. We know many of our customers even beyond HR need a solve for streamlining processes so we’ve…
