Danut M _StonikByte_ Atlassian Partner

Do you know where your Jira workflow is slowing down? Understanding how long issues stay in each status is important, because it helps you see which part of the workflow takes the most time and identify those areas that need optimization. Measuring how long issues spend in each stage of a Jira workflow can be challenging.…

Do you have a large release that spreads across multiple projects or multiple teams and you don’t have a good way for tracking it and for making a picture about the overall progress? With Great Gadgets app for Jira you can solve this quickly. This app offers a Release Burndown/Burnup Chart dashboard gadget that you can use…

If you’ve ever tried to track linked issues and their status in Jira dashboards, you may have noticed that there is no built-in gadget that shows an issue and all its linked items with their statuses. We’ve seen so many users on the Atlassian Community ask the same question: “How can I display issues together with their…

Hey everyone 👋 We’ve seen a lot of teams struggle with sprint burndown accuracy when their work is split into subtasks. Jira’s default charts tend to skip subtasks entirely so even when your team finishes a ton of work, the burndown barely moves. Here’s how we’ve been approaching it using the Great Gadgets app for Jira and…

"Tracking team velocity in Kanban" might sound strange for some people as velocity is something specific to the Scrum framework and this term is not part of Kanban "by-the-book". But even in Kanban, especially when switching from Scrum to Kanban, the question "How much business value my team delivers in time?" is still…

Measuring individual performance in agile teams is a sensitive but important topic. Agile principles emphasize collaboration over competition, but understanding how each team member contributes is still important for coaching, resource planning, performance evaluation, and identifying areas where support is needed. One…

In the world of IT Service Management (ITSM), customer support and agile project delivery, maintaining strong service performance is not just very important, but it is also expected. That’s where Service Level Agreements (SLAs) come in. For teams handling service requests or technical support, meeting SLAs targets is…

Why display data from GitHub or Bitbucket in Jira dashboards? Displaying data from Bitbucket or GitHub in Jira dashboards is a common practice in modern development teams for several practical and strategic reasons: Collaboration and Transparency Cross-functional visibility: Non-developers (e.g., QA, product managers) get…

In many organization approvals play a vital role in ensuring that processes are followed correctly, compliance is maintained and decisions are well-documented. Therefore, approvals are a critical part of many workflows in Jira Service Management. Whether you’re handling IT service requests, change management approvals or…

Understanding customer sentiment is crucial for delivering exceptional service and improving user satisfaction. With the introduction of AI Sentiment Analysis in Jira Service Management (JSM), teams can now gain deeper insights into customer feedback and take proactive steps to enhance support processes. What is Customer…

Managing large projects often requires a higher level of organization, and Epics play a crucial role in structuring that. Keeping track of Epic progress is essential for ensuring that your team stays aligned and meets project goals. We’ll explore in this blog post why tracking Epics is important and how Great Gadgets can…

Efficient project management requires precise tracking and analysis of various metrics. Among these, cycle time and lead time are crucial for understanding your team’s performance and improving your workflow. In this article, we’ll explore how to measure cycle time and lead time in Jira or Confluence by using Great…