Danut M _StonikByte_ Atlassian Partner

Hi @Mohit Verma, As previously mentioned, you can export issues from the search screen using Export > Excel CSV. This allows you to export either the selected fields or all fields for the issues returned by the filter, including comments. However, as far as I can see, worklogs cannot be exported using this method. But why…

Hi @Justine Lions, Make sure to use the new Jira Work Items macro instead of the deprecated Filter Results macro. I looked into this a bit, and unfortunately, the new macro still doesn't make very efficient use of the available space. It seems to have a limited height, resulting in a vertical scrollbar for longer lists.…

Hi @Karel van Leeuwe, Another possibility would be to add a quick-filter to your existing board, that displays only the sub-tasks. This can be done in the board settings. Once you add that quick-filter, you will be able to apply it directly from the board. As a result, the board will display only the sub-tasks. This should…

Hi @Gor Greyan, Since you asked for a solution that doesn’t rely on automation or custom fields, another option would be to explore apps available on the Atlassian Marketplace. If you’re open to using an app and you need this for reporting or tracking purposes, I’d recommend taking a look at the Pivot Table & Pivot Chart…

Hi @Björn Lindström, Jira’s Created vs. Resolved Chart does not take statuses into account. It tracks by Resolution field. One option (workaround) would be to modify the workflow so that a resolution is automatically set when a work item reaches the Canceled, Closed, or Aborted status (and not Resolved, if you want this…

Hi @Takiar, Vishal (B2B - Infosys), Jira offers some basic built-in reports, such as the Control Chart and Cumulative Flow Diagram, which you could use. However, these reports are generally limited to individual projects and offer limited flexibility. A better approach would be to create a dashboard in Jira or,…

Hi @Xenia Chilkowich, Unfortunately, it is currently not possible to filter sub-tasks from team-managed projects by sprint due to this Jira bug/limitation: JRACLOUD-81069. Please consider voting for this issue in the hope that Atlassian will address it soon. As an alternative, you can use Jira’s Sprint Report to view all…

Hi @Nina Kaluza, As Ajay explained, this gadget has some limitations: it cannot display a fixed time window, only a rolling one. If you’re open to using an app from the Atlassian Marketplace, you can easily achieve this with the Pivot Table & Pivot Chart gadget available in our Great Gadgets app. To get this done: install…

Hi @Brian Richardson, Hi, this is Danut from the Great Gadgets team. Great Gadgets does not use the Original Estimate field when calculating the age of an issue. Instead, it uses the issue’s status transitions to determine the age or time in status. This case requires a bit more investigation. I would recommend creating a…

Hi @Matt Riti (Omnicom), It might be worth reaching out to the JXL support team directly for guidance. If you're unable to achieve this with JXL, you could try the Work Breakdown Structure (WBS) gadget offered by our Great Gadgets app as an alternative. It allows you to display linked issues in the hierarchy you described.…

I’m genuinely surprised that uploading or pasting an image is not supported. This feels like a significant limitation and, from a usability perspective, a considerable step backward. ☹️ Being able to quickly attach screenshots is essential when reporting issues, explaining problems, or providing context, so its absence…

I’m getting a permission error when trying to attach a screenshot/file or paste an image from the clipboard into a post reply ☹️. The same issue occurs when I try to insert an image here.

I am getting a permission error when trying to insert or paste a picture in an answer. 😩 Same if I try to insert a screenshot here.

Hi Justin, If I understood correctly, you want to group the bugs by project and their parent Epic (representing the roadmap items), as well as by environment (Production, Staging, etc.). I don’t see an easy way to achieve this using Jira’s built-in reporting capabilities. One option would be to export the bug data to Excel…

Ciao @Fabio Menti, Sì, in Jira Cloud puoi utilizzare le Format rules nella vista List per colorare le righe in base al valore di un campo, ad esempio lo stato. Inoltre, se desideri provare un’app disponibile sull’Atlassian Marketplace, con il gadget Pivot Table & Pivot Chart dell’app Great Gadgets puoi creare mappe di…

Hi @Nitesh Malviya, Sorry for the late reply. I somehow missed your last comment. I’m not aware of any Jira gadget that provides this functionality. You might be able to achieve something similar with Atlassian Analytics. Also, if you are willing to try an app, you could get a chart like this with the WIP Run Chart gadget…

Hi @PLaksh11, I don't see a way to achieve this using Jira's native functionality. If you consider using an app, our Great Gadgets app can help. It also offers a Work Breakdwon Structure (WBS) gadget that, when configured in Liked work items view, it can display the issues returned by a filter/JQL query (in this case…

Hi @Achary_ Santosh, Welcome to the Atlassian Community. You should be able to create such report/view by using Plans. Have you tried that? An alternative would be to create a dashboard in Jira that offers an overview of your PI, features, epics, etc. But for this, most likely you will need an app from Atlassian…

Hi @Sara Salem, You cannot sum-up fields via JQL. With a JQL like this you can filter the issues from that sprint that have a certain component: Sprint = 1234 AND component = "FE" For summing-up the story points field of these issues, you could export them in CSV and use Excel to calculate the SUM. However, such a filter…

Hi @Maggie Rhoads, Welcome to the Atlassian Community. The Velocity Report in Jira Cloud does not offer the option to filter the displayed sprints by date range. I see no workaround for this, other than looking for a plugin (app) on Atlassian Marketplace that offers sprint date filtering capabilities. If you are open to…

Hi @Nugzari Turashvili, Jira Service Management has a Time to Resolution column that you can add in your filter result screen. But the value it displays is actually "remaining time against the SLA goal". Is this what you need? If you are looking for how long an issue actually took to be resolved, then that is a completely…

Hi @Fabián Actis, Jira does not offer many options for this type of calculation. You could try using the Time Tracking Report available in the Reports section of your project/space. Eventually export that data in Excel and apply manual calculations. An easy alternative is to search the Atlassian Marketplace for an app that…

Hi @Eric Bernstein, Jira does not provide such a gadget natively. You might be able to create a similar chart using Atlassian Analytics, so that could be something worth exploring. If you are willing to try a Marketplace app, you could achieve something similar using the Pivot Table & Pivot Chart gadget offered by our…

Hi @JOSE VALIM, You can see the value that the Story Points field had for an issue during a specific sprint in Jira's Sprint Report, which uses historical data. However, you should not change the Story Points value to reflect the remaining work, as this will affect the team's overall velocity calculation and will no longer…

Hi @Richard Milea, Definitely you should try the steps provided by James gamble first. But if you don't manage to achieve this with Rich Filters or don't like the way the value is diplayed, as an alternative, you could consider the Advanced Issue Filter Formula gadget offered by our Great Gadgets app. This gadget can…

Hi @Celia Carballea, You could define your "releases" as work items in that Jira space. For example, by creating a new issue type called "Release." You could then use Jira's native issue-linking functionality to create relationships between these release items, such as "depends on" or "relates to." Once you have this…

Hi @Mahmoud Farouk Jira does not provide such a tabular gadget out of the box. It also does not include a built-in controller gadget that can dynamically apply filters to other dashboard gadgets. You may find Marketplace apps that offer this functionality. However, keep in mind that a controller gadget provided by a…

Hi @Deepali Dabholkar, Unfortunately Jira doe snot provide such dashboard gadgets. You could eventually try the space report instead. For having these on a dashboard, you will need to search on Atlassian Marketplace for a plugin (app) that provides such gadgets. If you want to try a plugin, our Great Gadgets app offers all…

Hi @rayyan_siddiqui, You can get a hierarchical view in the List tab of the spaces/project. If you want this in a dashboard, the solution would be to use a plugin from Atlassian Marketplace, because Jira does not offer such gadget. In case you want to use a plugin, our Great Gadgets app offers a Work Breakdown Structure…

Hi @Kim Wright, The Jira search results screen does not show the issues hierarchically. You can get a hierarchical view in the List tab of the spaces/project. Another solution would be to use a plugin from Atlassian Marketplace. In case you want to use a plugin, our Great Gadgets app offers a Work Breakdown Structure (WBS)…