Discussions
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Can the JSM Alerts feature be integrated with Forms for Conflict Detection?
Hello, I'd like using Alerts feature with forms to manage asset conflicts effectively. Specifically, when selecting an asset for a period (via a date and time field) I would like to receive an alert if the asset is already booked for the same period by someone else. Currently, JSM does not support real-time conflict…
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Insights on Notes Documentation with Confluence Databases
🗣️ Calling all note-taking lovers out there! 📢 As keen note-takers in this age of AI, we’ve gotten pretty good at making the most of our notes, especially when it comes to meeting notes. However, even with data at our fingertips, finding the most relevant information within those notes remains a challenge (at least for…
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I can not create a new request for Confluence Cloud in Atlassian
Hi, I'm trying to create a new suggestion for Confluence Cloud in Atlassian service https://jira.atlassian.com/browse/CONFCLOUD-26594?filter=98690 but the correct project Confluence Cloud (CONFCLOUD) does not appear in the option. It only shows Confluence Data Center. Is there anything I'm missing here? Thanks!
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New Database Templates in Confluence
Hello Atlassian Community, I’m excited with the recent release of new database templates in Confluence. The templates that have been introduced are the following: * Product Requirements * Content Library * Research Repository I've always been keen on using templates because they foster our creativity and inspire us to…
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Jira forwarding email address is added as request participant
The forwarding email address many times it's added as a 'Request Participant'. How to fix that?
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I can't find in custom fields a field that exists in JSM form (server)
I can't find in custom fields the field "Type of document" that is available in the portal and with options. Also it's not possible to remove... It's very confusing
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Lookup objects "No objects found" but the query works outside the lookup function
Hi, I have an asset custom field named "Reporter's Assets" that is visible on issue view and return the objects correctly. The filter scope of the "Report's Assets: Owner.User == ${reporter} I want to create an automation to fill this field with all objects when the issue is created. I'm using Lookup Objects with the same…
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How can I create reports for Assets?
Is it possible to create reports for Assets in Cloud? I wanted one that would output all asset types into one report, rather than having to do exports of each asset type and combine the reports. I would also like to see ones that would show us what equipment has been assigned to specific people, based on location, purchase…
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Set one approval from a group of approvals
Is there a way to set the number of approvers from a specific group? I don't believe it's not possible 😅
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Is there a way customer can download an attachment from Service Desk Portal?
Hi! I wanted to attach a Google docs in my form. This way the customer download the doc, make the modifications needed and then submit again by attaching. Is it possible for JSM cloud?
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Reopen the issue when the issue is commented
I have automation to Reopen the issue when the issue is commented on. But usually, my team moves to DONE and leaves a comment immediately. I would like that this specific comment does not reopened the issue. There is a workaround for this?
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which trigger use when I want an automation to run in all issues that already exists?
I need to run an automation on all issues that already exists
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Site admin can't modify page restrictions on space.
I'm full admin of both Confluence and a space within it, but I can't still modify page restrictions on that space. I want to add people to be able to adit a restricted page, but can't.
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How to remove the restrictions on Space Administration > Restricted Pages?
I'm full admin of both Confluence and a space within it, but I can't still modify page restrictions on that space. I want to add people to be able to adit a restricted page, but can't. How can I remove the restrictions on Space Administration > Restricted Pages? When I click the lock icon on Restricted pages it only shows…