Discussions
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How do you find out who has the skills your next project needs?
Most teams find experts by asking around, keeping spreadsheets, or sending out skill surveys. These methods all depend on people updating information by hand, so the data goes stale fast. There’s another way: build skill profiles from the work people already do in Jira and Confluence. But before we say more about that, we…
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Making SharePoint Data More Meaningful in Confluence: The Importance of Focused Views
Many teams use SharePoint lists and document libraries as a central place to store structured information. Whether it is project tasks, documentation, requests, assets, or operational data, these lists often contain a lot of valuable information. But when bringing this data into Confluence, one common challenge appears:…
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Would Auto-Connect SharePoint Folders in Jira make a difference for your teams?
SharePoint Connector for Jira Cloud by Communardo Products links SharePoint folders to Jira projects, so teams can access the right documents directly within their Jira issues.Whenever a new task, project, or service request is created, the matching SharePoint folder had to be searched for and attached manually.But what if…
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The Hidden Cost of "Almost Integrated" Enterprise Systems
Many organizations invest heavily in integrating their business applications, yet one challenge often remains: documents still live in separate systems from where teams do their daily work. Consider a common scenario. A team member needs the latest version of a contract. They check Confluence first, then search through…
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From 100-Page Policies to Instant Answers: A Banking Use Case for Smarter Knowledge Discovery
If you've ever had to dig through a 100-page compliance policy just to answer a single question, you already know the problem this post is about. For many organizations, especially in regulated industries like banking, critical knowledge is scattered across lengthy documents, stored in secure repositories, and disconnected…
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5 Mistakes Teams Make When Managing Documents in Jira and Confluence
Jira and Confluence are widely used to manage projects, requests, and knowledge. Yet many teams still struggle with document management across these tools. Files and folders are stored in multiple places, information gets lost, and workflows slow down. A common gap is that Confluence is used for content, but not structured…
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Bringing the “Who” into Confluence: Why User Profiles Matter for Collaboration
Many teams use Confluence to document projects, share knowledge, and coordinate work. Pages explain processes, decisions, and tasks.But one question often remains unanswered: Who is the person behind the work?When teams grow or work across departments and locations, it becomes harder to identify the right colleague for a…
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Why Jira Issues Don’t Tell the Whole Story – and How User Profiles for Jira App Changes That
Jira is a powerful tool for tracking work. Each issue contains a summary, description, priority, status, reporter, and assignee. This structure works well for managing tasks, incidents, or projects.But there’s a common challenge: issues often lack the context behind the people involved.Support agents, project managers, and…
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Keeping Legal Requests and Documents Connected with Jira and SharePoint
Every legal request in the company starts in Jira. A colleague asks for a contract review. Another uploads a draft and waits for approval. The legal team discusses changes and decisions in Jira comments and updates the issue until the work is done. All documents related to the case must be stored in SharePoint. Drafts,…
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How to Work with SharePoint Content in Confluence Using Space Folders and Byline
Teams often use Confluence as their main workspace while keeping documents in SharePoint. The challenge is not connecting the tools, but making SharePoint content visible, understandable, and usable inside Confluence.This walkthrough explains how teams typically set this up using Space Folders and Byline, and how both work…
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🏖️ When Jira Learns to Respect Vacations
Teams using Jira often work across time zones and locations. Vacations and planned absences are usually tracked in Microsoft Outlook, but Jira assignments don’t automatically take that information into account.This leads to a familiar situation:* Issues are assigned to people who are out of office * Tasks wait for…
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Out-of-Office Detection for Request Participants in Jira Service Management
Many Jira Service Management tickets rely on more than just the assignee. Request participants are often added to provide context, confirm details, or approve next steps. In theory, this keeps work moving. In practice, it can introduce delays, especially when availability isn’t clear.A common scenario: a request…
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🎄 Out of Office Sync: Don’t Let Jira Forget You’re on Holiday!
The Christmas holidays are coming. 🎅 While you’re sipping mulled wine, building gingerbread houses, or trying to untangle fairy lights, your Jira issues and Microsoft calendar shouldn’t be left wondering where you’ve gone. That’s where Out of Office Sync for Jira and Microsoft steps in, making sure your teammates know…
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What’s the biggest challenge in maintaining well-organized Confluence spaces?
Hey Atlassian Community! 👋 We know Confluence is a powerful platform for collaboration and documentation, but keeping it well-organized can be easier said than done. That’s why we want to hear from you! What’s the biggest challenge you face when managing Confluence spaces? Your feedback helps us understand where…
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Which AI virtual assistants do you use the most?
Hey everyone! 🤖 AI virtual assistants are becoming a bigger part of our daily routines, from helping draft emails to summarizing meetings or answering quick questions. But we’re curious: which one do you use the most? Whether you're chatting with Chat GPT, relying on Gemini, using Microsoft Copilot at work, or just asking…
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Have you faced difficulties onboarding new team members to Jira?
Hey Atlassian Community! 👋 Bringing new team members into Jira should be a smooth process, but that’s not always the case. We want to hear from you: Have you faced difficulties onboarding new colleagues to Jira? Whether it’s about the interface, complexity, or training gaps, your insights help us understand where teams are…
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What is the most important Atlassian tool for your work?
Hey Atlassian Community! 👋 We know Atlassian tools can be powerful - Jira, Confluence, Bitbucket, & more help teams get things done. But everyone has their go-to. That’s why we want to hear from you: which Atlassian product is most important to your daily work? Whether you live in Jira Software, rely on Confluence for…
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What is your biggest challenge with Jira?
Hey Atlassian Community! 👋 We know Jira can be a powerful tool - but also a challenging one. That’s why we want to hear from you! What’s been the biggest hurdle in your day-to-day Jira experience? Whether it’s usability, reporting, integrations, or something totally different, your input helps us better understand where…
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I have a real problem here with my app requests
I cannot manage app requests It shows me that message Manage app requests This is a list of apps requested by users including the number of requests per app. We ran into a little trouble. It might just be a hiccup. Try again in a bit.Please can you help me?
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I cannot see Analytics listed in Apps tab in the menu of my confluence cloud
I cannot see Analytics listed in Apps tab in the menu of my confluence cloud. Can you pls help me? What can i do to view insights there?
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How can I add the analytics measurement id for my page configured at atlassian.net?
I want to measure the traffic in mypage.atlassian.net. How can I put the measurement Id in this website? Could you please help me? :)