Linda Milne_Togetha Group_ Atlassian Partner

I have some jira automation rules that are working but I need to make a few changes to them, for example change the Summary of a sub-task that is being created. I can type the change needed but moving out of the Summary field (in a number of different ways) doesnt save the changes and the value reverts back to the original…

Just checking my thinking as I cant find any information on this. Is the number of users in the sandbox limted? The same as the number of users you have in your prod instance?

I have a set of linked objects in Insight, the essential components are: ObjectType1 Name1 Attr1 linked to ObjectType2 ObjectType2 Name2 Attr2 linked to ObjectType3 ObjectType3 Name3 I want to get a list of the ObjectType3 objects that are not linked in ObjectType2 via ObjectType1. Can I get a list of the objects…

I have linked object labels that have ' in them e.g. Bob's. How do I escape the ' in my csv file... is it even possible? Thanks, Linda

We have tried writing a few scriptrunner behaviours to hide fields and set default values for fields in JSM projects, but they only seem to work in the portal, not for issues created in JSM from the agent view. Is this expected behaviour? I can find nothing in the documentation that indicates this should be the case. e.g.…

 Two years ago today my family and I were sitting at the beach, having evacuated from our newly purchased bush property. We’d been watching the bushfires move from Queensland down through New South Wales slowly heading towards us, and they had arrived. In winter, before we bought, we were camping in the area and knew it…

Is it possible to create what is essentially a cascading select list with Insight objects? The Atlassian docs (https://confluence.atlassian.com/jirakb/how-to-configure-insight-custom-fields-as-cascading-select-list-1097172127.html) seem to indicate this is possible, but there is no solution given. Any ideas on how to limit…

We have a client that doesn't want QR codes at this point. Is there a way to stop it being displayed.

I want a field to be checked for a value before approval can be given in my JSM workflow. I have added a combination of conditions and validators to the workflow, and can get it to work for other transitions but not the approval transition. Is there some trick to forcing users to populate fields before they can approve?

My badges seem to be coming in a strange order. New badges are being displayed 2nd in the icon list: The first one has been there for a while - not sure what it was for - the new badges slot in behind it. Should it move down the list (across to the right)? Is there meant to be a badge for the Helped Me Mission - seems…

Recently our company built a demo JSM Service Desk that integrates with Insight (Better Snacks Through JSM). Our Snack Service Desk allows customers to order a snack, chocolates only at the moment. We use it to demonstrate the use of JSM, the different methods by which customers can raise requests, that uses jira…

A coincidence that JSM June was the very month our company was working on a JSM demonstration site? To showcase JSM for Innovate Australia 2021, a conference in Canberra Australia, we decided to build a Snack Management Service Desk. Our service desk was to provide chocolates. Who doesn’t like chocolates? Put chocolate…

Are there issues with using currentLogin() and lastLogin() on cloud? Of all the variants of their use, the only one I can get to work is: Resolved != currentLogin() I cannot get clauses such as: created > lastLogin() updated < currentLogin() to return any values.

I'm noticing that my likes points do not seem to be keeping up with my actual likes - some likes increase my points and others don't. I cant see the pattern of when the updates are happening. Are there rules I'm not aware of - you can only get points every x mins, the likes only count for things in the beta / kudos group,…

There are two entries for jira cloud learning and the display for learning 4 is a bit sesame street - one of these things is not like the other ones, one of these things just doesnt belong. @Monique vdB& @Jacob Young

Ive been having heaps of fun playing with this. But there is real benefit in this - Ive discovered all sorts of useful things that I would not have found otherwise. I think this is a fabulous idea.

Do the people not in this group see the kudos given to them? I cant see the one I gave to a non-beta community member. If they are meant to see them where can I see it? Or can I not see it.

Very excited to be here! Am I supposed to post something here?.. oh look, I did 👍🏽

.... is that correct? Do you give kudos to someone? Or am I limited to the people in the group. Can I give them out just to play with it or do they have to be reasonably sensible?